|Announcements in Forum : Revision and Study Tips|
The Study Help forums need new mods! It's a pretty awesome gig, but what does this role involve?
- You’ll get involved with the forums you’re responsible for, posting in existing discussions and starting new ones.
- You’ll help out members who haven’t received a response yet, posting in unanswered threads or maybe moving them to a different forum when appropriate.
- You’ll take a bird’s eye view, getting involved in discussions about the site more generally in TSR News and Feedback when necessary.
- You’ll support new members to post by actively engaging in their threads, building community spirit and helping them to understand the boundaries and rules of TSR.
- You'll help our awesome team of Study Helpers to ensure everyone gets the help they need, as well as helping to manage the team.
Everyone will want to come to your party (ahem....cough....nudge “forum”)
- You’ll come up with ideas for events, content, or anything else that springs to mind in order to develop and improve your section.
- You’ll continue evolve your section by getting support from your peers, the Community Team and Section Leaders where necessary.
- You’ll help run activities like competitions, get involved with any section specific needs. In Study Help we have a strong focus around GCSE and A level results, so this includes having the opportunity to be trained by UCAS and come down to the office in Brighton for A Level results day. Also generate high quality content either in the form of threads or wiki pages for your section working with our Content Editor and Community Team.
- When forum activity slows, you’ll encourage discussion by seeding relevant posts to encourage other members to get involved.
You’ll help us to run a tight ship
- With any role, there is always a need to roll your sleeves up and work through the admin. This role is no exception; however, if we work as a team we generally find we can keep on top of it. Phew!!
- You’ll help to manage the mod queue and post reports, monitoring the post/thread pre-moderation queue and report queue in a timely manner, approving/removing pre-moderated posts and responding to post reports from members and taking any appropriate action in relation to any reported or pre-moderated posts; flag up queued items where section leader input is needed or would be helpful.
- You’ll provide a primary response to questions/enquiries/complaints from forum users regarding warnings, bans, and clarification of site rules in Ask a Moderator (AAM). You’ll feel comfortable escalating this to a Section Leader or member of the Community Team if appropriate.
- You’ll help answer queries from users relating to bugs and support our developer team by reporting any bugs or issues.
- You’ll come to know your sections inside out, regularly reviewing content generated by our members and getting involved in their threads. Moving any threads that may be have been misplaced and ensuring that the content is appropriate and in line with our Community Guidelines
- You’ll review any reports made by our members who have flagged posts which may be inappropriate. Advising members on our Community Guidelines and using the warning system only when absolutely necessary.
- You’ll work with our members and the Community Team to ensure we have a troll-free zone. This will help to ensure that we make TSR a better place to be for everyone and protect our members and volunteers from any abuse.
GO Team! GO!
- A big focus for our new Community Team and Section Leaders is team support and development. Our volunteers are an essential part of the TSR family and we like to give back. We’ll help support you throughout your time with us as a volunteer and we’d like you to always keep an eye out for other potential volunteers.
- As a team we’ll provide a thorough induction and online training, as well day-to-day guidance and advice.
- Your Section Leader (me!) will provide you with regular feedback during your first couple of months with the team. It’s a trial period but remember you’re trying us out too ;)
- You’ll be invited to attend volunteer team meetings and industry events which are relevant to your forum. We generally chat day-to-day online but always happy to catch up face-to-face via a Google Hangout.
How much time do you need to give?
As one of our Team TSR volunteers we will need you to be available for a minimum of up to 5 hours per week and during busy periods i.e. results day, and to cover team member’s holidays, anything up to 8 hours per week maximum. Obviously if you would like to do more you are more than welcome! Our community never stops talking so a balance of weekdays, evenings and weekends would be ideal. When you need some well deserved R&R our team will cover for you.
- You’ll become a key part of the world’s largest student forum being part of a team which welcomes around 50,000 new members a month and work along-side and listens to our long-standing members.
- You’ll become part of diverse, motivated and passionate team of community volunteers, building meaningful connections that will benefit both you and the wider members of the community.
- You’ll continue to cultivate your skills as a facilitator of engaging discussion and activity across TSR.
- The team will help you to develop your leadership skills with the potential to progress through the ranks in the future
- It looks pretty good on a CV
Do you know a user who is active in the Study Help forums, who has been a member on the site for three months, and has the right qualities for the job? We are accepting nominations for any part of the Study Help forums.
- Have a keen interest in the forum that they are being nominated to moderate?
- Post frequently into this forum area?
- Post sensible and useful replies?
- Adhere to the site rules?
- Come across as friendly and welcoming to both new and established users?
If you think you know someone that fits the bill then make a post in the Moderator Nominations forum explaining why you think your nomination should be considered.
Self nominations are also welcomed so so if you feel you could fulfil the role described and meet the above criteria then please nominate yourself by posting in the Moderator Nominations forum and answering these following questions (around 100 words per question is enough):
- Why do you think you'd make a good moderator?
- What do you think being a moderator involves? What makes a good moderator and what skills and characteristics are useful?
- Have you already done anything to get involved and help out in Study Help, and also in TSR in general?
- Do you have any ideas that would improve or develop the Study Help section, or TSR generally?
After nominations have closed, those individuals who have been nominated by others may be contacted by the moderation team and invited to answer these questions as well.
Nominations will be collected between now and 28th April
The moderation team will review all nominations received. Following discussion, both successful and unsuccessful candidates will be contacted.
If you wish to find out more about what this role involves or have any other related questions, Potally_Tissed is happy to be contacted by PM to answer questions.
<a href="http://www.thestudentroom.co.uk/content.php?r=4253-TSR-shortlisted-for-a-Webby-Award">We're up for a Webby! Vote TSR to help us win.</a>