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Introduction


Here at The Student Room, the UK's largest student website, we endeavour to make the community the best it can be. Whether you're here to use the site for fun, discussion, getting help or helping others, we want everyone to enjoy their time on the site and to be able to access quality information, help and advice from their peers.

In order for the site to run smoothly, and to allow us to achieve our aims, the site deploys a moderation policy. This page will introduce you to the moderation policy we employ on the site with links to further information, should you wish to know more.

How is the site moderated?
The site is moderated by a team of dedicated volunteers, called Moderators. Most of the Moderators focus their attention on one or two specific forums , generally where their own interests and experience lie; for example Sport, Universities, Study help, Finance etc. They are known across the site as Section Moderators.
In addition, there are a number of Section Leaders, who have the ability to moderate across the entire site. Although the Moderation Team is made up of volunteers, they are hand picked members with a keen interest in the site, who have proved to be positive contributors and all round good eggs. It is their role to ensure the site rules (see below) are upheld and to help the community when required.

As well as our volunteers, we rely heavily on our members to flag content that could be deemed inappropriate or which contravenes our site rules - bringing it to the attention of the Moderators in double quick time. We do this though our post report system.

But who moderates the moderators?
The Community Team are responsible for the site as a whole, and amongst other things this includes the management of the moderation team. For more detailed information on role descriptions, click here.

How you can help us
User reporting: By using the post report system, you make it easier for the moderators to remove inappropriate comments, thus ensuring a better forum experience for other users. Get involved:
  • Dev' and bugs: By becoming a 'Dev Tester', you will be amongst the first to test out new ideas, potential changes and solutions to bugs and errors on the TSR Development site. The more people that test each new update, the more likely it is that we can ensure smooth transitions when updating the site, preventing any disruption to the user experience. Become part of the testing team here.
  • Moderator nominations: From time to time, site Moderators no longer wish, or have the time, to contribute their services. We are therefore always on the lookout for potential future moderators. If you have seen someone on the forum who consistently posts useful, helpful things, and behaves in a manner you deem worthy of a moderator, you can nominate them in our special Moderators Nominations forum.

Your agreement with us
Each member that uses the site is required to accept our terms and conditions which includes the site rules and guidelines. These have been created to ensure that we provide the best platform for students wishing to use the site. More detail regarding the guidelines can be found below.

Overview of site guidelines
  • No personal attacks or inflammatory behaviour
  • Post in the correct forum and stay on topic
  • No cheating
  • No advertising or inappropriate links
  • Post in the English language unless in an area where it is acceptable to do otherwise. No text speak.
  • Respect the privacy of other users
  • Do not condone or encourage illegal activity


The above is a simple overview of the rules on The Student Room. To read the rules in more detail, please click here.

Infractions - Warnings and Alerts
When a moderator believes a rule or guideline has been broken, an alert or warning may be issued to that member. Infraction is the collective term for a warning or alert.

  • What is an alert?
An 'alert' is a friendly message to let you know that something you have posted is not allowed on TSR. We use alerts for more minor things, or where we think you may have made an honest mistake and not realised the what you posted was against the rules.

An alert is not a punishment and will not add to your 'warning points' total. No one will be able to see that you have been alerted except you and the moderators. Because alerts don't add to your warnings points total, they don't expire, however, they will remain on your record so you and the moderators can see.

The aim of alerts is to help familiarise members with a rule they may not have been aware of, allowing them to avoid making the same mistake in the future, and to aid the member in their continued use of the site.

  • What is a warning
A warning is a more severe message which you may receive for breaking a rule on TSR. We use warnings for more serious things and for instances where it is clear that the intention was to break the rules and/or cause trouble. We also give warnings to members who have repeatedly broken the same rule and ignored previous alerts/warnings.

A warning is not a punishment, but it is meant to act as a deterrent. Warnings contribute to your warnings points total and appear in your post bit so members will be able to see you have been warned. Most warnings expire within 7 days. This means that after 7 days the points will be deducted from your total and will no longer appear in your postbit, but the warning will stay on your record so you and the moderators can see.

Warnings are often incremental. This means that if you are warned for something and then do it again, you may receive a higher warning for each subsequent misdemeanour. If your warning points total reaches 15 then you will be temporarily banned (usually for a period of 1 week).

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