Hey is there anyone got sth like this? My friend has requested an early arrival but they sent this email instead saying that it's kinda impossible for that. ****, I also got a room in Isambard and also wanted to arrive early too!!!
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Dear resident,
Thank you for your e-mail enquiring about arriving early to your accommodation in the Isambard Complex.
Unfortunately your accommodation will not be available earlier than your contracted date of arrival, this is due to the Isambard Complex being a brand new set of buildings and these buildings will not be ready for occupation until the date of the start of your tenancy agreement.
We apologise for this inconvenience to you, but look forward to seeing you in the Isambard Complex on the start of your original tenancy agreement date.