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Reply 20
spikeymike
What's the result when you do this?

Control Panel > Hardware & Sound > Device Manager > Under Imaging Devices > If there's something there, right click it > Properties > Device status?


I have this exact problem.

http://www.youtube.com/watch?v=bJd4PuigZ4M
*MJ*


the crystal eye webcam you have installed a software utility for the webcam its not the actual driver you should install the drivers of the cam
LOL i had the same problem when i got my acer


This is the point I'm trying to get at, but I wasn't sure if the Crystal Eye webcam software included the drivers or not.
Reply 22
spikeymike
This is the point I'm trying to get at, but I wasn't sure if the Crystal Eye webcam software included the drivers or not.



How do I download the drivers?
spikeymike
I still think you need the webcam driver... What I would do is, locate your laptop on the Acer website, Download both drivers and install 1, check if webcam works, if not, install the other.

And make sure you get the right driver for your operating system.


Bump.
Reply 25
spikeymike
Bump.


I'll uninstall everything I have and then re-download it. :smile:
Reply 26


Okay, when I have the option:

Shall I open or save?
*MJ*
Okay, when I have the option:

Shall I open or save?


Open or save... just as long you install it.

I'm not sure if you should have uninstall the Acer software... but we'll see. :erm:
Reply 28
spikeymike
Open or save... just as long you install it.

I'm not sure if you should have uninstall the Acer software... but we'll see. :erm:


I uninstalled what I downloaded first.

I think it's maybe because I had to reboot my computer previously. (Maybe should have mentioned this earlier :o:)

And now I need some DV wizard thing to turn my webcam on but I don't know how to get that?
*MJ*
I uninstalled what I downloaded first.

I think it's maybe because I had to reboot my computer previously. (Maybe should have mentioned this earlier :o:)

And now I need some DV wizard thing to turn my webcam on but I don't know how to get that?


I think that's what the Crystal Eye software was for... so get that back on.
Reply 30
spikeymike
I think that's what the Crystal Eye software was for... so get that back on.


SPIKEYMIKE I BLOODY LOVE YOU!!!

:woo: :woo: :woo:

:love: :love: :love:

IT'S WORKING!!!
:blush:
Reply 32
spikeymike
:blush:


Thanks mate. :smile:

Now how do I record a video?

Its for this:

http://www.thestudentroom.co.uk/showthread.php?t=990302

:p:
*MJ*
Thanks mate. :smile:

Now how do I record a video?

Its for this:

http://www.thestudentroom.co.uk/showthread.php?t=990302

:p:


You're welcome :h:

Scroll down a bit on this link, look at the Best Solution

http://www.fixya.com/support/t291763-acer_crystal_eye_webcam
Reply 34
spikeymike
You're welcome :h:

Scroll down a bit on this link, look at the Best Solution

http://www.fixya.com/support/t291763-acer_crystal_eye_webcam


Thanks a lot mate!

I've got my video working!

I am repping you right now. :woo:
*MJ*
Thanks a lot mate!

I've got my video working!

I am repping you right now. :woo:


Thanks, glad you got it fixed. :thumbsup:
Reply 36
Hi,

Even my Acer laptop is not working. Please help. I have Acer Aspire 4710Z with crystal eye webcam. I tried to install both the chichony as well as bison drivers from the Acer support website. It dint work. Heres what id did:
-I downloaded and installed Bison driver from acer website.
-Restarted the computer.
-opened yahoo messenger. It said Web Cam not installed.

Uninstalled Bison and did same thing for Chicony.

Can you please tell what other steps i need to do in order to make my webcam work.

Also,

When i got to dvice manager, i dont see "imaging devices". I went into "Sound, Video and game controllers">>Video Codecs>> properties>> device status :This device is working properly.

Please help.. Thanks in advance

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