I completed my application over a month ago, and sent the two pieces of evidence from my mum which they requested (P60 and Decree Absolute) but since then I hadn't heard anything from them.
So we logged into mums account earlier and it said it still needed evidence from her to process the account. However, it also said it had the P60 and Decree..
So we rang them up, and they told us that the tax number on her P60 was wrong, or different, and they needed more evidence. Either through another P60 (because she did have another job that tax year, but only for a few months) or through other means (not sure what; they weren't very helpful, maybe beause it's a sunday!?). We found the P60 from the other job but the tax code on that one still has L M1, which I assume, is the wrong one, since it's a temp code (according to the internet). We also have the pay slips from the year, and month 12 (which you can send off as evidence) also has L M1!
I'm very confused.
Has anyone had this issue, or knows what I can do about it!? I'm annoyed that its been a month since I sent my application off, and the processing hasn't even started it (I heard it takes 6 weeks to process!).
Thanks.