Hi,
I wonder if anyone can advise me please. I have applied for a CDL with Barclays and they keep asking for documents that I have sent. The last request was to have the documents stamped at a branch for verification - which I did and posted recorded delivery.
I received another letter asking for documents after sending all of the information stamped. After telephoning them to ask what else was required, I was told that the stamp and signature from the branch was not acceptable!!??? I am completely baffled. I asked to speak to the manager, but ended up on waiting for ages and hung up! I am fed up with calling the call centre in India where I have been called by my surname, middle name and misunderstood. This has been going on for nearly two months. Has anyone experienced this..? Any advice very welcome.....