To am using the text book to an extent i am but i also have a lot of useful notes from my teachers. powerpoint hand outs, check-lists, case studies, you name it i think i have it lol
heres a main list of what we're gonna need to know...
- 5 management roles ( planning, monitoring, evaluating, reporting, organising)
- What tasks does each of the these roles involve
- The different skills a manager needs (communication, technical, interpersonal, organisational)
- why do managers need these skills
- Organisational Structures ( tall, flat, matrix )
- features of each structure
- ads and disads for each
- how can each of them effect motivation
- the difference between power and authority
- 3 types of authority
- benefits and drawbacks of each
- how does power and authority effect motivation
- 5 types of power ( referent, coercive, referent, reward, expert, legitimate)
- benefits and drawbacks of each
- how each type effects motivation
- best power in crisis - when trying to get people on board
- CPA and how it works
- ads and disads of cpa
- when cpa is best used
- leadership styles ( laissez faire, autocratic, paternalistic, democratic, participative)
- ads and disads of each
- effects of each on motivation
- Statistical process control
- how does it work
- ads and disads
- when is it best used
- decision trees
- how they work
- ads and disads
- when are they best used
- motivational theories
- features of each
- empowerment
not an exam i'm particularly confident on i have to admit
maybe mind maps could be handy
turn the notes into concise facts, make flash cards, work on answering the questions look at the beasty ones at the backs that are like 12, 10 & 8 marks there the ones you want to ace more than anything.
if theres anything else you want to know let me know