Sports Direct - e-learning

So...I was just told before Christmas to finish two modules on the Sports Direct e-learning page launchandlearn.co.uk. I've finished one of them but I can't seem to be able to complete the other one, Module 1. Basically, I keep failing it... quite annoying

Can anyone help?

Do u mind to pass me the website plz. Cant find it

Anyone got any idea what the login details are??

I tried to do this e -learning. I can not . is this really annoying me . This is not the professional web. Why sports direct keep this in their own web site and make to easy for their's own staffs to complete this , this giving touchers looks like,, thanks

I'm doing the sales and services module anyone mind helping me by posting the answers

What there's another module now ?


Posted from TSR Mobile

If there is, Head Office should at least tell us about it surely?

I'm doing the sales and services module anyone mind helping me by posting the answers

Yes please do, I'm really struggling with this module myself

I did this module last week, wasn't too hard. Its a bit tedious to go through and give all the answers because I have to go through the whole module again. Maybe it'd be better to say what you're stuck on or think you're stuck on?

I'm not sure myself, I was fairly confident with all my answers but after repetitive attempts it's really knocking me down. If I had to say, I guess questions 2 (Who benefits from you providing great customer service to our customers?) Question 3 (What affects the first impression you give to customers?), question 5 (Complete the following sentence by selecting the correct answers: Your greeting to a customer should always be…) and lastly question 8 (When recommending products to customers, which of these things should you never do?) I'm 100% sure the other questions I have all answered correctly because they're as clear as day on the information provided before the 10 questions section, but the ones I listed above just seem a little awkward to answer because of how some of them were worded or placed, it makes it difficult to spot the actual answers.

I decided to just do it again and record my answers. So here they are:


Q1. Smile, Talk, Ask, Recommend, Sales
Q2. Everyone except 'Our competitors'
Q3. Everything except 'The customer's attitude'
Q4. Within 2 minutes.
Q5. Friendly, appropriate, relatively to the customer type, a conversation starter
Q6. get-it-and-go, first-time, expert, impulse
Q7. 'approach then immediately, react quickly to their requests...
Q8. 'recommend only most expensive' and '.. blag it..'
Q9. Sondico football socks...
Q10. Reply positively with a key reason...

You're welcome

Thank you so much! You've really cleared up my worries, I really appreciate it