[Lucy :)]

Originally Posted by Illusionary

If anyone else has a similar problem, you may need to check whether your transmitter has changed the frequency that it transmits as part of the digital switchover. My local transmitter is Winter Hill (in the northwest) and it changed the frequency that the BBC channels use on 4 November. It took a full deletion of all channels and a manual retune to get them back.

Can you get ITV on freeview? I keep having to watch it on analogue still.

[Illusionary]

Originally Posted by Lucy :)

Can you get ITV on freeview? I keep having to watch it on analogue still.

I've had no problems with ITV - it was only the BBC channels that had any issues....

[Illusionary]

Originally Posted by Lucy :)

Can you get ITV on freeview? I keep having to watch it on analogue still.

Are you getting your signal from Winter Hill as well (and so will have had another stage of the Digital Switchover on 4 November)? I'd suggest deleting all of the digital channels that you have tuned at the moment and retuning from scratch - I initially had problems with BBC channels because a frequency change wan't detected due to existing BBC channels on a different frequency (which became unavailable following 4 November).

It's also worth checking that you're not using one of a small number of set-top boxes that have known issues - read more about this here.

I'll see if I can come up with something else if that doesn't help.

[Lucy :)]

Originally Posted by Illusionary

Are you getting your signal from Winter Hill as well (and so will have had another stage of the Digital Switchover on 4 November)? I'd suggest deleting all of the digital channels that you have tuned at the moment and retuning from scratch - I initially had problems with BBC channels because a frequency change wan't detected due to existing BBC channels on a different frequency (which became unavailable following 4 November).

It's also worth checking that you're not using one of a small number of set-top boxes that have known issues - read more about this here.

I'll see if I can come up with something else if that doesn't help.

Retuning helped thank you

[Illusionary]

Originally Posted by Lucy :)

Retuning helped thank you

The simplest solution is so often the one that works! Glad to hear that it's all sorted now (don't forget to do it again on 2 December ).