Making a complaint about ITS

Welcome to the University of Durham forum: where prospective and current students can discuss everything from the differences between colleges to the nightlife, an abundance of Rahs to the Stockton campus.

Announcements Posted on
TSR launches Learn Together! - Our new subscription to help improve your learning 16-05-2013
A note of caution regarding personal information 10-05-2013
The Universities forums need new moderators - nominations please! 06-05-2013
IMPORTANT: You must wait until midnight (morning exams)/4.30AM (afternoon exams) to discuss Edexcel exams and until 1pm/6pm the following day for STEP and IB exams. Please read before posting, including for rules for practical and oral exams. 28-04-2013
Search Thread
Advanced Search
Sign in to Reply
  1. THRASHx's Avatar
    1 16-05-2011  11:37
    • Peer Of The TSR Realm
    • Location: Durham
    • Posts: 1,714
    Making a complaint about ITS
    Hello,

    Does anyone know who I should get in touch with to make a complaint about ITS? I tried emailing them directly over the weekend but got no reply, is there anyone within the university I can speak to so that I can make a complaint?
    Is it worth emailing Sharon Battersby directly?

    Thanks
  2. dring's Avatar
    2 16-05-2011  12:16
    • Exalted and Worshipped Member
    • Posts: 1,391
    Re: Making a complaint about ITS
    They won't deal with anything over the weekend, because it's the weekend.

    If you don't get a reply after they've had some time in normal working hours, consider complaining to the DSU IT rep.
Sign in to Reply
Search Thread
Advanced Search
Share this discussion:  
Useful resources

Articles:

Durham University Guide

Quick Link:

Unanswered Durham University Threads

Groups associated with this forum:

View associated groups
Article updates
Moderators

We have a brilliant team of more than 60 volunteers looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

This forum is moderated by:

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22

Registered Office: International House, Queens Road, Brighton, BN1 3XE

Shortcuts

Get Started

TSR Group

Using TSR

Info

Connect with TSR

Reputation gems:
The Reputation gems seen here indicate how well reputed the user is, red gem indicate negative reputation and green indicates a good rep.
Post rating score:
These scores show if a post has been positively or negatively rated by our members.