Does anyone know who I should get in touch with to make a complaint about ITS? I tried emailing them directly over the weekend but got no reply, is there anyone within the university I can speak to so that I can make a complaint?
Is it worth emailing Sharon Battersby directly?
They won't deal with anything over the weekend, because it's the weekend.
If you don't get a reply after they've had some time in normal working hours, consider complaining to the DSU IT rep.
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