Yeah I need to get to M&S, they don't do online applications for ROI- relying on Boots, Primark and Next online right now- as well as New Look and Debenhams. Advising to put back is right, I may be wrong but helpline is for more of a consistent pattern you have spotted, or blatant stealing. It is not a bad answer though, and definitely better than telling a manager. I think busy is right- it WILL be a busy nightmare in there for the sales, they want to know you won't get overwhelmed or slack off. Again, your answer isn't wrong, but I think it gives off a vibe that you don't want management constantly overseeing you, which may put them off.