Dell XPS 15 too hot?

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  1. burgergetsbored's Avatar
    • Exalted and Worshipped Member
    • Posts: 912
    Dell XPS 15 too hot?
    Hey, I've had my dell XPS 15 for about 7 months now, the specs are : Intel core i7 2670QM @ 2.2Ghz, 6GB RAM, and nvidia 2GB GT 540M graphics. I've noticed recently the fan seems to be constantly on, pretty much full blast too. I know it's going to get hot because it's a powerful laptop but after looking at the results in speedFan I'm a bit worried. I also have my laptop connected to a 23" 1080p computer monitor and have the laptop lid shut so the laptop screen isn't on. This is also worrying me as the left side of the laptop gets pretty hot and it's pretty much touching the laptop screen so I'm scared it might damage it! Can anyone share their temps/ opinion on this? Thanks!

    Here are some pictures:

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    With the monitor attached running idle.

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    running chrome, notepad++, putty.

    I've also read a bit online about dell using crap thermal paste, so I'm thinking maybe call out a dell technician and ask them to put some artic silver paste on the CPU?
  2. The Polymath's Avatar
    • TSR Demigod
    Re: Dell XPS 15 too hot?
    (Original post by burgergetsbored)
    Hey, I've had my dell XPS 15 for about 7 months now, the specs are : Intel core i7 2670QM @ 2.2Ghz, 6GB RAM, and nvidia 2GB GT 540M graphics. I've noticed recently the fan seems to be constantly on, pretty much full blast too. I know it's going to get hot because it's a powerful laptop but after looking at the results in speedFan I'm a bit worried. I also have my laptop connected to a 23" 1080p computer monitor and have the laptop lid shut so the laptop screen isn't on. This is also worrying me as the left side of the laptop gets pretty hot and it's pretty much touching the laptop screen so I'm scared it might damage it! Can anyone share their temps/ opinion on this? Thanks!

    Here are some pictures:

    Click image for larger version. 

Name:	withMonitor attached running idle.png 
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ID:	160128
    With the monitor attached running idle.

    Click image for larger version. 

Name:	lappyTemp.png 
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ID:	160129
    running chrome, notepad++, putty.

    I've also read a bit online about dell using crap thermal paste, so I'm thinking maybe call out a dell technician and ask them to put some artic silver paste on the CPU?
    Okay those temps are high On my desktop I get 30-40 idle and 60-70 when playing Crysis on max Even using stress tests (which max out the components) I only just reach 90 I doubt they'll be able to put paste on a laptop as I'm fairly sure one does not simply take out the CPU, but I suppose there's no harm in checking with them. Ohhh just read your post fully... keeping the laptop closed is your problem. Loads of heat is dissipated through the keyboard and stuff, so by closing it you're creating a furnace Just keep it open and see what happens. I know that with my laptop if I keep it closed it burns right up. Once I put it in my rucksack without turning it off - half an hour later when I took it out it was literally scalding hot.
  3. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    (Original post by Junaid96)
    Okay those temps are high On my desktop I get 30-40 idle and 60-70 when playing Crysis on max Even using stress tests (which max out the components) I only just reach 90 I doubt they'll be able to put paste on a laptop as I'm fairly sure one does not simply take out the CPU, but I suppose there's no harm in checking with them. Ohhh just read your post fully... keeping the laptop closed is your problem. Loads of heat is dissipated through the keyboard and stuff, so by closing it you're creating a furnace Just keep it open and see what happens. I know that with my laptop if I keep it closed it burns right up. Once I put it in my rucksack without turning it off - half an hour later when I took it out it was literally scalding hot.
    Damn that's a nuisance because I have it infront of my monitor which it's plugged into as I have no room on the desk for it! It's going to have to sit on the bed with the keyboard open (I know not an ideal situation :L) Could do with comparing with someone who has laptop results as I know desktop ones are going to be miles lower to begin with :L

    Yeahh if you open a laptop there is normally screws around the heatsink/fan so you can remove it from the processor and apply more thermal paste to the CPU, I'd just rather a dell technician do it rather than me

    I've had the lid open for a while and disconnected from the monitor, I'm getting average of 55Degrees with just this browser open with 10 odd tabs. Bit better !
  4. Iqbal007's Avatar
    • TSR Legend
    • Posts: 13,345
    Re: Dell XPS 15 too hot?
    (Original post by burgergetsbored)
    Hey, I've had my dell XPS 15 for about 7 months now, the specs are : Intel core i7 2670QM @ 2.2Ghz, 6GB RAM, and nvidia 2GB GT 540M graphics. I've noticed recently the fan seems to be constantly on, pretty much full blast too. I know it's going to get hot because it's a powerful laptop but after looking at the results in speedFan I'm a bit worried. I also have my laptop connected to a 23" 1080p computer monitor and have the laptop lid shut so the laptop screen isn't on. This is also worrying me as the left side of the laptop gets pretty hot and it's pretty much touching the laptop screen so I'm scared it might damage it! Can anyone share their temps/ opinion on this? Thanks!

    Here are some pictures:

    Click image for larger version. 

Name:	withMonitor attached running idle.png 
Views:	218 
Size:	18.1 KB 
ID:	160128
    With the monitor attached running idle.

    Click image for larger version. 

Name:	lappyTemp.png 
Views:	151 
Size:	14.7 KB 
ID:	160129
    running chrome, notepad++, putty.

    I've also read a bit online about dell using crap thermal paste, so I'm thinking maybe call out a dell technician and ask them to put some artic silver paste on the CPU?
    Seems quite normal for a laptop.

    But do be honest, you couldn't really call them out, if they do it, they'll charge an extortion amount, it's simple, just open it up and remove the heatsink. Clean the old paste off and put a dotted amount on and stick back on.

    But also it has to do with ventilation underneath the laptop, as well as when you put the laptop on load, temps increase, etc.
    Maybe also consider a cooling pad?
  5. Arturo Bandini's Avatar
    • TSR Demigod
    • Location: London
    Re: Dell XPS 15 too hot?
    95c Normal for a laptop??

    OP I actually have an xps 15 with i7 and am very conscious of the high temps, but I'm inclined to agree with the post above about closing the laptop. Because even when running chrome with 5+ tabs, skype and eclipse, the highest mine has reached is low 80s and that itself is rare.

    Usually runs low 60s idle like yours, or mid to upper 70s with mid-intensity usage.
  6. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    (Original post by Arturo Bandini)
    95c Normal for a laptop??

    OP I actually have an xps 15 with i7 and am very conscious of the high temps, but I'm inclined to agree with the post above about closing the laptop. Because even when running chrome with 5+ tabs, skype and eclipse, the highest mine has reached is low 80s and that itself is rare.

    Usually runs low 60s idle like yours, or mid to upper 70s with mid-intensity usage.
    I've had the lid open since posting this thread and I absolutely agree, the laptop itself feels a lot cooler but speedfan is still reporting 55-70ish temps with just this browser open, it seems to be fluctuating pretty quickly too! One second it'll be 55 and literally one second later it can jump up to 59 ish

    I've just bought a cooling pad to hopefully pull another 5odd degrees away and save this damn fan a bit of spinning! I've also looked online about closing the lid and many people say it shouldn't be a problem and they've had a laptop 2 off years doing it and it never gets hot. Guess it depends on the model?
  7. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    (Original post by Iqbal007)
    Seems quite normal for a laptop.

    But do be honest, you couldn't really call them out, if they do it, they'll charge an extortion amount, it's simple, just open it up and remove the heatsink. Clean the old paste off and put a dotted amount on and stick back on.

    But also it has to do with ventilation underneath the laptop, as well as when you put the laptop on load, temps increase, etc.
    Maybe also consider a cooling pad?
    luckily I've got extended next day warranty so all I'd have to say is it's having heating problems and they'd have to send someone out for free, then I can just ask him to replace the paste while he has it open :L If I were to do it myself, since it involves removing the keyboard if I break it I void my warrenty, whereas if they can do it for free why not!

    Just bought a cooling pad from amazon, got pretty good reviews so I'll see how that helps next week when it arrives.
    Last edited by burgergetsbored; 27-06-2012 at 22:15.
  8. Iqbal007's Avatar
    • TSR Legend
    • Posts: 13,345
    Re: Dell XPS 15 too hot?
    (Original post by burgergetsbored)
    luckily I've got extended next day warranty so all I'd have to say is it's having heating problems and they'd have to send someone out for free, then I can just ask him to replace the paste while he has it open :L If I were to do it myself, since it involves removing the keyboard if I break it I void my warrenty, whereas if they can do it for free why not!

    Just bought a cooling pad from amazon, got pretty good reviews so I'll see how that helps next week when it arrives.
    Ok well, ask him and make sure you get a good thermal paste, and make sure the person adds a bit and not too much.

    Ok good luck
  9. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    (Original post by Iqbal007)
    Ok well, ask him and make sure you get a good thermal paste, and make sure the person adds a bit and not too much.

    Ok good luck
    yeah can't be any harm in at least trying to get one out, and yeah I've got some artic silver 5 paste here so I'll ask him to use that rather than dells cheap paste :L
    Last edited by burgergetsbored; 27-06-2012 at 22:37.
  10. Iqbal007's Avatar
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    • Posts: 13,345
    Re: Dell XPS 15 too hot?
    (Original post by burgergetsbored)
    yeah can't be any hard in at least trying to get one out, and yeah I've got some artic silver 5 paste here so I'll ask him to use that rather than dells cheap paste :L
    I got that one, though now i know how to use it, i keep wasting it
  11. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    (Original post by Iqbal007)
    I got that one, though now i know how to use it, i keep wasting it
    I'll probably not use it again for another 3 years when I buy a desktop which is a bit annoying :L but I'd just rather pay that little more now and know I've got a very good termal paste in my laptop!
  12. burgergetsbored's Avatar
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    Re: Dell XPS 15 too hot?
    So after a couple of days I can say that it's significantly cooler with the lid up! A fair amount must be leaving through the keyboard! No idea why I didn't even think about this being the cause :L Cheers guys!
  13. Oh my Ms. Coffey's Avatar
    • Banned
    • Location: Leicester
    • Warning points: 1000
    Re: Dell XPS 15 too hot?
    I have the same spec laptop and noticed it hits high temperatures on games. The graphics card is around 90 degrees and the motherboard is about 90-95 degrees.
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