CSR/1320/16 - Higher Officer Caseworkers (Tax Professional and Operational Delivery)

Is that a joke? If not what evidence do you have to back up your confident claim?

I am internal and know they always contact you before checks and manpower won't be any different.

OK... IMO unless you are internal and working in HR or had input into the drawing up of the contract, I wouldn't call that evidence. It's an assumption.

However, Manpower have contacted us and advised that they will be conducting checks, and prior to them going ahead we had to accept the provisional offer via e-mail, which I imagine all of us have done.

I also recall that we had to check a box on the portal to say that you agreed with various checks to be carried out.

So why would Manpower feel the need to waste further time and resource to contact everyone yet again to advise us on what we already know and have agreed?

I think they have everything they need and are working on it. Manpower are not at all new to this kind of process so I doubt there are any unforeseen barriers that will delay the process for us. It's just a waiting game (for 4 or 5 weeks).

Lol how rude are you. I wouldn't exactly call it an assumption because I've experienced what I'm referring too. I admire your 'half full' approach and I hope your right. I still don't believe they've started any checks though. The 20 day service level agreement only starts after they've gathered all info required from us.

Sorry if you took offense but I was just pointing out the fact that this is a new process that no one (to my understanding) has experienced and so it could go either way. I have experience working for the Civil Service and Manpower and know that the manner and speed each go about business is almost at opposite ends of the scale.

I know of people in the last competition (possibly Feb 2016) who were in post within a month of their provisional offer (these were internal staff but external shouldn't take much longer).

I am hopeful of a sooner rather than later outcome. But do think there's been a lot of unnecessary worry on here about the process.

Sorry if you took offense but I was just pointing out the fact that this is a new process that no one (to my understanding) has experienced and so it could go either way. I have experience working for the Civil Service and Manpower and know that the manner and speed each go about business is almost at opposite ends of the scale.

I know of people in the last competition (possibly Feb 2016) who were in post within a month of their provisional offer (these were internal staff but external shouldn't take much longer).

I am hopeful of a sooner rather than later outcome. But do think there's been a lot of unnecessary worry on here about the process.

Agreed. I was on reserve list for Feb 16 campaign and checks are now dragging on and on. I am hopeful that checks will be quicker for the later campaign with manpower, as all info needed to do them has already been gathered and done so within the last 3 months.


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Lol this is the civil service, checks may be quicker in the sense that manpower may not have to conduct DBS checks for internal candidates, if your external then you will need the whole lot done. I'm sure when manpower start the process they will email us again (just like it says in their email)

What e-mail are you referring to? I only have one e-mail from them and it doesn't say anything along those lines. It just asks you to confirm acceptance of the provisional offer so that they can go ahead with the process.

I know you said that you are internal but was your application internal or external? (ie. ref 1320 or 1321?)

Has anyone received an email from manpower recently ?

No, nothing yet. They really are ridiculously slow.

If you're talking about 1320 - haven't heard anything - just an eerie silence but am waiting on a couple of other job offers (not HMRC) so will be accepting whichever comes first and is more professionally organised

DeltaGuy, from that did you get the impression that they will still have to contact everyone by email first for us to supply DBS and health info, like they have already done for some locations?


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I spoke to the E and C recruitment line. They said that man power are conducting checks based upon the information we have already supplied.

She also informed me that they will only be in touch should they need further information.

Formal job offers will not be made until everyone who has had a provisional offer has been put through pre employment checks. Then formal offers can be made in merit order.

When I asked about a timescale they said about 12 weeks.

Don't shoot the messenger, that is all they told me.

Is that for all locations though as some have already started like in Leeds. I cant bear 12 weeks in my current role.