Costa Coffee not paying me

Did you not actually get paid for the hours, or did you get deductions?

Have you left?
Contact them over the phone or if you have left contact HR. You should have all relevant details to hand so they can identify the problem.

Agree, contact HR - or some head office of Costa.

Are you being paid in arrears?

In my job I was paid less in the first month and total was added onto the next month (so I got paid more), after that I was paid the same total each month. Contact your HR/Payroll department.

hamza ahmad luton hamzaahmad786 hertfordshire

Really weird, I worked 15 hours and I got around 9 and a 1/6 hours work, not even a round number

Ok, but does you payslip say those hours? If so - then its possibly some sort of payroll error. If it says the full 15, but you've only been paid for the 9, it might be to do with deductions of some kind. Tax etc.

I'm not sure what a payslip is, from googling it looks like just a note where employers write your hours and I mean i'm not living at home unless it's been posted to me

I worked 15 hours and recorded the dates and specific times, it was 2 weeks before I went to Uni in Aug just doing training etc, and my past "manager" said I would get paid at the end of the month for the work I completed, but i've been paid less than half of what I actually worked for.

I've been sending her texts for about 1 and a 1/2 weeks and she has just ignored every single text, totalling to about 10~

What should I do?

You are best off calling to your store and speaki g face to face with your manager, also to pick up your payslip to see if and what you have been paid and what deductions has been taken off

You said that this is your first jo? I reckon you have been emergency taxed but you'll have to double check.

What Costa did you work at?

You must have received something from Costa telling you how many hours you have worked, how much your pay is and how much tax you have paid?

Or did you calculate this from your pay rate x hours?

It was my first job, and i was doing training so I was in an area and I was sent to 2/3 different costa's all within 5 minutes walk for each shift, depending on if it was busy or not.

I'm at uni, I can't speak with my manager or go to the store

I mean I left for uni like 10th of sept, so i'm not sure, i'll call home to check.

I mean I think most of my shifts were when I was 17 and I worked 15 @ £7.50" but received just over half of that

I mean I left for uni like 10th of sept, so i'm not sure, i'll call home to check.

I mean I think most of my shifts were when I was 17 and I worked 15 @ £7.50" but received just over half of that

If you are only 17 the rate of pay is relevant to the living wage which is £3.87 per hour

look here


https://www.gov.uk/national-minimum-wage-rates