Hi sorry for your experience, but as you recognise this is more difficult becayse you are in France.
I would suggest:
1. You contact the SU at Derby in otder to get assistance with making a complaint.
http://www.derby.ac.uk/about/organisation/academic-regulations/complaints/https://www.udsu.co.uk/advice/academic/Skype would be ok , but the e-mail is
[email protected] 2. The aim is to complete the complaints procedure. It might resolve it if someone presents your case properly and it is failry adjuicated.
3. At the same time I would contact the office of the independent adjuicator to take advice on whether you would be eligible for them to consider your case. I am more wary of the fact you are in France. They cna tell you yes or no.
If it was a yes, then you simply lodge your claim with them and someone independent looks into it. It is free. You have to have exhausted the internal complaints procedure first.
If they cant hear it, then I would check with OIA who they believe the appropriate regulator is. You could try checking with the one in France.
4. Alternatively you could look at suing them either in the UK or French courts. You would need to take legal advice on this. The French must have soemthing similar to Citizens advice? The advantage of suing them in France if they have jurisidiction would be the hassle facor for them to defend. Youd obviously need a legal assessment as to the merits of your case.
I did a quick google and there are several suggestions as to who an equivalent might be but am uncomfy suggesting any of them as some might not be appropriate. If you google yourself then you cna make your own mind up.
5. The other alternative is to sue them in UK courts, but again youd need a legal assessment.
6. You could either try CAB
https://www.citizensadvice.org.uk/about-us/contact-us/web-chat-service/or on the phone
https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/Alternatively you could try joining Which on the free trial a, get legal advice and then cancel your subscription.
http://www.which.co.uk/about-which/what-do-i-get-with-a-trial/You dont say what accreditation it was for. have you contacted the actual accrediting body and taken advice on how to proceed? Maybe Derby will be able to get it back?
I see you pused additional info about it being Psychology. Contact BSS and see if they cna offer any insight.
Dont give up hope, but its a case of having to hunt down answers. Someone will need to chat with you and do quite a lot of research to see what sort of case you have, hence imo it would be good for you of the oia felt able to take it.