Yeah as Kerry says, you have to ring to get your ref number, and you'll get the number at studentfinance.ni.co.uk. Then they will email you a secret question and password and you have to enter that before you can get started. I accidently ticked yes to the 'bursary excluding social work' and then it wouldn't let me change it and also I couldn't figure out how to apply for a means tested bursary. Emailed them, but no word back yet. Following this, be sure to send your passport, birth certificate and payslips to the address ASAP.
Definitely a good idea to get it done this week before the schools do theirs..... xxxxx
I was also told about this website called turn2us.co.uk. It provides info about extra grants and things that I had never even heard of. The website is very hard to navigate round, but it would be a good idea to ring, just in case there is something extra that we could get if we were to get in.... xxxxx