I just read through the accom email again and saw this:
To complete your booking-in process, you now need to go through "Residence eIntro", our online induction programme. This will tell you everything you need to know about moving into and living in your accomodation. When you have finished eIntro you will be able to book your arrival slot. eIntro will be available for you to access from 27th August. If you have received your offer of accommodation after 27th August, eIntro will be available from the day after the date of your original email.
Where is this eIntro thing? I haven't booked anything and didn't realise you needed to.. Help!