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I also did bad in this exam I have done so twice now i did it in the summer 2009 and the january 2010. I got no marks for the spreadsheet questions so did most peeople in my class but the marker gave me no marks becuase even though i told her the title of which page she could find the answer to she said that I needed to put a page number to get the mark well our teacher never told us that I wrote down the way Ii had been learned. Like when it said =sum i put what it ment which sheet it was on e.g. stock sheet and which cells on the document which where numbered at the top and side to show it was like E36. It was harshly marked it always is. I got a realy otugh examiner she marked me wrong for macro and mail merge when they wer both right. I cannot afford to get it re marked and the college won't pay for it so I will have to re-sit. WJEC are tough. I got a U in the end but so far i have got an A in my coursework.