Should I email the admissions department?

This is regarding the admissions to Lancaster university so it might be better if moved there; however, I imagine this can also be answered generally

I recently emailed my prospective university's admissions department, enquiring as to whether I should send them evidence regarding extenuating circumstances prior to results. I was told that I should do this, preferably a week or more before results day thereby giving them ample time to properly be aware of my situation, and if I do miss my results, they'll be able to give my application the appropriate consideration.

So I did this, and sent it special delivery to make sure it got there at the quickest and most available time. This was about a week and half ago now.

I've received no correspondence to confirm that they've received it (although knowing Lancaster, which has limited correspondence with students, it wasn't something I was 100% expecting).

Anyway, should I email the admissions department and enquire as to whether they've received it?

Thanks!

If they haven't responded to one form of written communication, it's doubtful that e-mail is the best way to ask questions. Why not ring them? They have to deal with you then...

Ring them, and retain dated proof that you posted it well before results day.

Haven't you left it a bit late seeing as exams finished ~2 months ago? Might seem like an excuse you decided to roll out due to pre-results day panic.

Um, no. I almost didn't do my exams due to a deterioration of my mental health, which I've been coping with since pre-adolescence. And my exams finished on the 30th of June. So hardly "~2 months ago".

13 days is still a sizeable amount of time to wait before alerting your university of such an apparently disadvantageous condition. Could your school not have written to the uni at an earlier date in order to discuss your condition and its effect on your exams? Oh well, hope you get everything sorted.