I literally just had my interview finish about half an hour ago, which lasted around 40 minutes.
(Original post by Lisaloop)
Help! I have an interview! Is it a group interview? Or one to one?
It was one on one for me, and the questions couldn't be simpler. Before perusing this particular thread I was bricking it, but it was incredibly helpful.
First, the interviewer asked me to write down days/evenings I'm available to work etc, followed by where I had worked previously and what those jobs entailed. Then she asked why I wanted to work at Vue. I might have gone off course a bit but I said that the first time I came to Vue was only two years ago, but the times I've come here have been pleasant and enjoyable, and that it's a place where I'd feel comfortable delivering high quality customer service. Then I referred to a sentence in my CV where I feel my character thrives in a customer-faced environment, and as from observation there's near-constant interaction between employees and customers, I feel I'd work very well here. She seemed to really enjoy that answer, so I'd suggest using some of it
Then just the general questions like when have to had to work as part of a team, what did you like/dislike about working in a team etc. She asked what I'm most proud of, and this answer can be work related or anything you've done in your personal life. She asked if I could give an instance where I've noticed something in the work place that could've been done better, how did you try to make that better, and what was the outcome? She asked had I had to deal with an angry/upset customer? I couldn't answer as I haven't, but she said I could explain an encounter even with a friend or a stranger. I spoke about being able to control a friend, but I don't think I excelled at answering that question.
She of course asked what was the last film I saw, and as a customer how did you feel about the film? I spoke quite a bit on this as the last one I saw was The Hobbit, and brought Lord of the Rings into the fold. I was basically critiquing the two films, and she seemed to appreciate it.
Off the top of my head that's all I can remember (slightly comical as it was only an hour or so ago), but the questions are extremely general and there's nothing in there to trip you up. The interviewer had around 5-7 sheets of questions where she wrote down your answers, so I'm guessing that the interview process for Vue cinemas is a universal one and doesn't differ from cinema to cinema.
Hopefully I get the job, she did say I'd get a call in the next 2 days or so, 3 days max, fingers crossed!
Hope this has helped.
Last edited by Damnkeen; 23-01-2013 at 18:47.