Creating a new rule in duo email

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  1. jmonson's Avatar
    • New Member
    • Posts: 17
    Creating a new rule in duo email
    I want to create a rule to forward all my mail to my gmail account, but I've no idea how... the Tools option is now gone. Can anyone help?

    Thanks in advance!
  2. dring's Avatar
    • Exalted and Worshipped Member
    • Posts: 1,391
    Re: Creating a new rule in duo email
    (Original post by jmonson)
    I want to create a rule to forward all my mail to my gmail account, but I've no idea how... the Tools option is now gone. Can anyone help?

    Thanks in advance!
    I don't know if you ever fixed this, but, what browser are you using? The Exchange email system is intentionally crippled (by design) in anything except Internet Explorer, which include the 'rules' button not appearing.

    Also, a far better forwarding system is IMAP and fetchmail, if you can be bothered looking up how to do it.

    Also also, it isn't DUO email. DUO has nothing to do with your emails except for happening to be one way to access them.
  3. jmonson's Avatar
    • New Member
    • Posts: 17
    Re: Creating a new rule in duo email
    (Original post by dring)
    I don't know if you ever fixed this, but, what browser are you using? The Exchange email system is intentionally crippled (by design) in anything except Internet Explorer, which include the 'rules' button not appearing.

    Also, a far better forwarding system is IMAP and fetchmail, if you can be bothered looking up how to do it.

    Also also, it isn't DUO email. DUO has nothing to do with your emails except for happening to be one way to access them.
    Thanks so much! I actually lost my phone (and camera) in Academy on Saturday night so this doesn't really apply to me anymore, but I use Chrome (duo's hated browser) so that's probably why.

    Cheers!
  4. dring's Avatar
    • Exalted and Worshipped Member
    • Posts: 1,391
    Re: Creating a new rule in duo email
    (Original post by jmonson)
    Thanks so much! I actually lost my phone (and camera) in Academy on Saturday night so this doesn't really apply to me anymore, but I use Chrome (duo's hated browser) so that's probably why.

    Cheers!
    Well...again, your email has almost nothing to do with duo. Chrome has issues with duo (something to do with caching behaviour, I think), but this is unrelated to the fact that MS have designed their email product to fail in chrome.
  5. Eimky's Avatar
    • Respected Member
    • Posts: 224
    Re: Creating a new rule in duo email
    (Original post by dring)
    Also also, it isn't DUO email. DUO has nothing to do with your emails except for happening to be one way to access them.
    What other way(s) could someone access their university emails? Since DUO was upgraded (around the end of July), for some very worrying reason, I can no longer get into DUO- it doesn't accept my log-in details. I was meaning to phone ITS today about it. But in the mean time, another way to access the emails would be great if it turns out to be a big problem.

    Has anyone else had problems accessing DUO since they upgraded the system?
  6. purple-girl's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Location: Manchester (Home) Durham (Term time)
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    Re: Creating a new rule in duo email
    exchange.dur.ac.uk I think.

    I haven't had any issues with DUO at all since the upgrade...
  7. dring's Avatar
    • Exalted and Worshipped Member
    • Posts: 1,391
    Re: Creating a new rule in duo email
    (Original post by Eimky)
    What other way(s) could someone access their university emails? Since DUO was upgraded (around the end of July), for some very worrying reason, I can no longer get into DUO- it doesn't accept my log-in details. I was meaning to phone ITS today about it. But in the mean time, another way to access the emails would be great if it turns out to be a big problem.

    Has anyone else had problems accessing DUO since they upgraded the system?
    You can access Microsoft Exchange directly at exchange.dur.ac.uk
  8. Eimky's Avatar
    • Respected Member
    • Posts: 224
    Re: Creating a new rule in duo email
    (Original post by dring)
    You can access Microsoft Exchange directly at exchange.dur.ac.uk
    Thanks. It doesn't solve my problem, but that's a handy link to have (if I ever get to log-in successfully!)
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