[Lewroll]

So my sister brought a ps3 game from GAME today, however after playing it she decided she doesnt want it anymore I know GAME can be real $%£^"£ when it comes to returning games (I usually get mine from Gamestation- they are much nicer ).
So now she wants me to return the game.
Will game take it back if i have the receipt (even though the game has been played once)?
Do they only take games back if they are broken?
Has anyone ever successfully returned a game to them?


thanks

[Lewroll]

So my sister brought a ps3 game from GAME today, however after playing it she decided she doesnt want it anymore I know GAME can be real $%£^"£ when it comes to returning games (I usually get mine from Gamestation- they are much nicer ).
So now she wants me to return the game.
Will game take it back if i have the receipt (even though the game has been played once)?
Do they only take games back if they are broken?
Has anyone ever successfully returned a game to them?


thanks

[Linzikins]

Can't say i've ever tried to return a game there but if they won't accept it without being damaged they might allow exchanges. If not just sell it on ebay

[Lewroll]

(Original post by Linzikins)
Can't say i've ever tried to return a game there but if they won't accept it without being damaged they might allow exchanges. If not just sell it on ebay

Yeah i considered selling it on Ebay. Only problem is we will be losing money because I doubt it would sell for the price she paid for it.
Bloody GAME, surely there has to be some law that allows people to return goods in situations like this

[TotoMimo]

Game have a 10-day return policy at their discretion (so people don't just "rent" games and take them back within 10 days).

If the game is disk-based, it should be fine if you have a receipt and say something like "it was bought as a present, but someone else already bought her it". Don't say it was played or anything (this is only possible, of course, if you didn't scratch the disk up).

If it's cart-based (nintendo ds, for example) then it saves your data onto the cartridge, so you'll need to absolutely wipe it clean before returning it or they'll know you've been having a wee shot on it, realised you didn't like it, and just returning it due to "not fancying it any more."

But you should be cool.

Hope I helped!

[Oh my Ms. Coffey]

(Original post by Lewroll)
So my sister brought a ps3 game from GAME today, however after playing it she decided she doesnt want it anymore I know GAME can be real $%£^"£ when it comes to returning games (I usually get mine from Gamestation- they are much nicer ).
So now she wants me to return the game.
Will game take it back if i have the receipt (even though the game has been played once)?
Do they only take games back if they are broken?
Has anyone ever successfully returned a game to them?


thanks

Deserve to get rejected, you cant just play something once then return it. What if you completed it on your first session?

[Lewroll]

(Original post by TotoMimo)
Game have a 10-day return policy at their discretion (so people don't just "rent" games and take them back within 10 days).

If the game is disk-based, it should be fine if you have a receipt and say something like "it was bought as a present, but someone else already bought her it". Don't say it was played or anything (this is only possible, of course, if you didn't scratch the disk up).

If it's cart-based (nintendo ds, for example) then it saves your data onto the cartridge, so you'll need to absolutely wipe it clean before returning it or they'll know you've been having a wee shot on it, realised you didn't like it, and just returning it due to "not fancying it any more."

But you should be cool.

Hope I helped!

Thanks- only problem with retuning it is, its been opened. So if i say someone else already brought her the game, they might wonder why the game had been opened then (because she already had one)
When i say its been opened i mean the plastic around the games case has been removed.

[Linzikins]

(Original post by Lewroll)
Yeah i considered selling it on Ebay. Only problem is we will be losing money because I doubt it would sell for the price she paid for it.
Bloody GAME, surely there has to be some law that allows people to return goods in situations like this

I know! I was annoyed to find that in tesco they don't allow refunds only exchanges even if it hasnt been opened Wouldn't of minded but my mum got me Rihannas album for xmas but my boyfriend had already got me it but we couldnt return it =/

[Lewroll]

(Original post by Oh my Ms. Coffey)
Deserve to get rejected, you cant just play something once then return it. What if you completed it on your first session?

I know right
Which is why I'm going to try to return it tomorrow, hopefully they will take pity on me and give me the cash back.
Funnily enough i had a friend that used to buy games complete them in a week and then return them

[Lewroll]

(Original post by Linzikins)
I know! I was annoyed to find that in tesco they don't allow refunds only exchanges even if it hasnt been opened Wouldn't of minded but my mum got me Rihannas album for xmas but my boyfriend had already got me it but we couldnt return it =/

That sucks maybe its not just GAME who are like this then.
Did you sell the CD on ebay?
Whenever I've tried to return things to Gamestation they always take it back.

[TotoMimo]

They don't always sell new games in cellophane by the way. I used to work in both Game and Gamestation; sometimes we had to "gut" the games; it's when you take the disk and booklet out of the case so the case can sit on the shelf, and file the "guts" in the cabinet.

Usually we did that with about ten or so of the copies, and placed the rest (sealed copies) into the cabinet beside them.

Just say that it didn't have cellophane on it and the guy took the disk/booklet out of the cabinet when you bought it.

[Cicerao]

What game was it? :3

[Lewroll]

(Original post by TotoMimo)
They don't always sell new games in cellophane by the way. I used to work in both Game and Gamestation; sometimes we had to "gut" the games; it's when you take the disk and booklet out of the case so the case can sit on the shelf, and file the "guts" in the cabinet.

Usually we did that with about ten or so of the copies, and placed the rest (sealed copies) into the cabinet beside them.

Just say that it didn't have cellophane on it and the guy took the disk/booklet out of the cabinet when you bought it.

THANK YOU!!! This is perfect, now I can just lie and say someone else got her the game as well
So they will probably take it if i say there was no cellophane on it, and that it hasnt been played?

Thanks

[Linzikins]

(Original post by Lewroll)
That sucks maybe its not just GAME who are like this then.
Did you sell the CD on ebay?
Whenever I've tried to return things to Gamestation they always take it back.

Not yet my mum was going to give it to someone else but I dont think she did so I might see how much I can get for it better than nothing I suppose!

I think my bro has returned to Gamestation before, he doesn't tend to use game. I bought the Sims 3 from Game when it came out and they said when I was at the tills that I couldn't return it, so surely they would have told her if she couldn't.

[Cicerao]

(Original post by Lewroll)
So they will probably take it if i say there was no cellophane on it, and that it hasnt been played?

Only tell them that if they ask...don't start saying, "Can I return this BTW IT HASN'T BEEN PLAYED AND THERE WASN'T EVEN ANY CELLOPHANE ON IT ANYWAY."

[Lewroll]

(Original post by Cicerao)
What game was it? :3

Sims 3 on the PS3 , shes just a little girl, for some reason I cant get her to develop a taste for COD or FIFA yet

[Andreamtb]

agreeeee. once game gave my ex bf the WRONG game but in the right case. (claimed it was brand new). and he only noticed when he opened the case when he got home . he took it back to GAME and they said technically he STOLE it. WTF . they said they were gonna ban him from the shop no joke. he never went back since.
I LOVE gamestation, such lovely guys in there!!!!

[TotoMimo]

Yeah! like I said, it's always at the discretion of the staff, but as long as the disk looks new, just say you bought a duplicate present, and if they even so much as ask about the cellophane, say it was sold that way, the dude put the booklet and disk in from the cabinet.

Sorted!

[Lewroll]

(Original post by Linzikins)
Not yet my mum was going to give it to someone else but I dont think she did so I might see how much I can get for it better than nothing I suppose!

I think my bro has returned to Gamestation before, he doesn't tend to use game. I bought the Sims 3 from Game when it came out and they said when I was at the tills that I couldn't return it, so surely they would have told her if she couldn't.

Sims 3 is the game my sister got as well
I don't know if they said that to her or not (i wasnt there). Lets just hope they didnt. Maybe i can whip out the salse of goods act and see if there is anything in there i can threaten them with

[Lewroll]

(Original post by Andreamtb)
agreeeee. once game gave my ex bf the WRONG game but in the right case. (claimed it was brand new). and he only noticed when he opened the case when he got home . he took it back to GAME and they said technically he STOLE it. WTF . they said they were gonna ban him from the shop no joke. he never went back since.
I LOVE gamestation, such lovely guys in there!!!!

Those bastards I stopped going to GAME when i brought a game, and came back to return it about an hour later (cant remember why, i was about 12), but they wouldnt refund it!
Last time I went to gamestation they gave me a discount on the game and one of them big walkthrough booklets for free!!!

(Original post by TotoMimo)
Yeah! like I said, it's always at the discretion of the staff, but as long as the disk looks new, just say you bought a duplicate present, and if they even so much as ask about the cellophane, say it was sold that way, the dude put the booklet and disk in from the cabinet.

Sorted!

Thanks mate

Thanks for the help everyone

[kingrudding]

Whenever game sells a game, they always put the anti tamper sticker which needs to be removed before the box can be opened. the only way to return a game and get a full refund is:

1) either that sticker is still there and does not look like it has been tampered with. If the game was sold in celophane, then the celophane needs to still be there.

2) the game is faulty. This would include if the game keeps locking up, or the disc is unreadable. It is possible that they will test the game, especially if you state the disc is unreadable.

Beyond that, Game has got a fair strict returns policy. It stops people from buying a game, playing it and then returning it with the default returns period or indeed buying a game, copying it and then returning it.