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    Two days ago I tried to pay for UCAS application with my credit card, however bank declined it. I wrote to bank about this and he replied me that this card is not suitable for internet payments. So today I asked my friend to pay from his card and unfortunately he got this message: "You have exceeded the permitted number of attempts to pay by credit/debit card. Please call our Customer Service Unit. Click on the 'contact us' link at the top of the page for our contact details."

    But the problem is I found telephone numbers, but can't find e-mail address (I don't want to call because international calls cost so much and I am afraid that I won't understand what they say ). Anyone could help me?
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    (Original post by Taksas027)
    Two days ago I tried to pay for UCAS application with my credit card, however bank declined it. I wrote to bank about this and he replied me that this card is not suitable for internet payments. So today I asked my friend to pay from his card and unfortunately he got this message: "You have exceeded the permitted number of attempts to pay by credit/debit card. Please call our Customer Service Unit. Click on the 'contact us' link at the top of the page for our contact details."

    But the problem is I can't find e-mail address (I don't want to call because it cost so much and I am afraid that I won't understand what they say ). Anyone could help me?
    If they tell you to call then you need to call - if you need to then get someone who is more confident to make the call for you.
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    Found free calls and yeah sometimes couldn't understand that they said, but everything went ok, phew
  4. Offline

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    (Original post by Taksas027)
    Found free calls and yeah sometimes couldn't understand that they said, but everything went ok, phew
    Where did you find free calls? Please help this has also happened to me!

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