[thecdon]

hi guys,

recently been having some trouble with google chrome on my macbook pro laptop.

When I close it and re-open it this message is displayed
" Your profile could not be opened correctly.

Some features may be unavailable. Please check that the profile exists and you have permission to read and write its contents."

Also my bookmarked icons e.g the little 'F' icon for Facebook are no longer displayed and I cannot access my web history at all. Also, I am unable to type in a website that I've previously been in e.g you'd usually type in www.fa . . . and then facebook.com would automatically come up...that no longer happens..

It's really annoying me!

Any help would be really appreciated

[maskofsanity]

I had this.

Go to your Google Chrome file location (right click the desktop icon > properties > target location).

You will see a folder called 'Default', rename it to 'Default_a'.

If that doesn't work for you (it did for me) then you could try creating a new profile:

http://www.google.com/support/chrome...?answer=142059


If that doesn't work I would try reinstalling Chrome.

[thecdon]

(Original post by maskofsanity)
I had this.

Go to your Google Chrome file location (right click the desktop icon > properties > target location).

You will see a folder called 'Default', rename it to 'Default_a'.

If that doesn't work for you (it did for me) then you could try creating a new profile:

http://www.google.com/support/chrome...?answer=142059


If that doesn't work I would try reinstalling Chrome.

Cheers for the reply man, sorry but I'm a bit of a dummy on macs, it's new, I don't know how to do what you've explained? ! how embarrassing haha

[maskofsanity]

(Original post by thecdon)
Cheers for the reply man, sorry but I'm a bit of a dummy on macs, it's new, I don't know how to do what you've explained? ! how embarrassing haha

Sorry, I completely ignored that you were on a Mac. I'm not sure how to view file locations on a Mac, maybe using Spotlight? (magnifying glass in the top right).

[Gofre]

(Original post by maskofsanity)
Sorry, I completely ignored that you were on a Mac. I'm not sure how to view file locations on a Mac, maybe using Spotlight? (magnifying glass in the top right).

Just had a flick through the system files in the Mac version of Chrome, there's no folder called Default, and the it always gets saved to the applications folder, so you're no use here ;D

@OP have you tried the good ol' uninstall reinstall trick?

[maskofsanity]

(Original post by Gofre)
Just had a flick through the system files in the Mac version of Chrome, there's no folder called Default, and the it always gets saved to the applications folder, so you're no use here ;D

@OP have you tried the good ol' uninstall reinstall trick?

I did suggest that in my post so I'm not all useless

But I think there is a Default folder on the Mac version of Chrome, here is how to get there:

Go menu > Go to folder > type in ~/Library/Application Support/Google/Chrome/Default

[Gofre]

(Original post by maskofsanity)
I did suggest that in my post so I'm not all useless

But I think there is a Default folder on the Mac version of Chrome, here is how to get there:

Go menu > Go to folder > type in ~/Library/Application Support/Google/Chrome/Default

Hmm, nothing on my Mac under that pathway maybe they relocated it with Lion. If the OP is still using SL then he may still have it.

[Jez RR]

Happened to me in Windows once, but on the Mac:

Lion hides the Library folder by default. To show it you need to enter the following into the terminal:

defaults write com.apple.Finder AppleShowAllFiles YES

Hit the Return key, log out and back in, and the library folder should show.

Then the procedure is the same as in Snow Leopard]. Navigate to the folder:

~user/Library/Application Support/Google/Chrome/Default

and delete “Web data”. Your profile should be fixed.

From: http://fairerplatform.com/2011/04/ho...-chrome-prefs/

[thecdon]

(Original post by Jez RR)
Happened to me in Windows once, but on the Mac:

Lion hides the Library folder by default. To show it you need to enter the following into the terminal:



Hit the Return key, log out and back in, and the library folder should show.

Then the procedure is the same as in Snow Leopard]. Navigate to the folder:



and delete “Web data”. Your profile should be fixed.

From: http://fairerplatform.com/2011/04/ho...-chrome-prefs/

Sorry man what do you mean by enter into the terminal?!!

[Gofre]

(Original post by thecdon)
Sorry man what do you mean by enter into the terminal?!!

Terminal is an app used for inputting command prompts. Find it in Applications>>Utilities>>Termina l

[thecdon]

(Original post by Jez RR)
Happened to me in Windows once, but on the Mac:

Lion hides the Library folder by default. To show it you need to enter the following into the terminal:



Hit the Return key, log out and back in, and the library folder should show.

Then the procedure is the same as in Snow Leopard]. Navigate to the folder:



and delete “Web data”. Your profile should be fixed.

From: http://fairerplatform.com/2011/04/ho...-chrome-prefs/

(Original post by Gofre)
Terminal is an app used for inputting command prompts. Find it in Applications>>Utilities&gt ;>Terminal

Thanks guys for both of your help. However I have tried the steps you've listed and the problem still exists?!

[kennyrivas]

Hi guys. I know you left this thread unanswered several months a go, but if you still have this problem (or someone else looking for a solution) you can find how to fix it here: http://www.fourleaftechnology.com/in...tly-error.html

Basically, the thing is to locate the folder you were talking about. You DO NOT have to go thru the Terminal. Go to FINDER and pressing "alt (option)" CLICK on the menu "GO" at the menu bar. You will see that there's the Library icon. Click it and go to Application Support > Google > Crhome > Default.

When you are there, look for the files "Web Data" and "History" and delet them. You probably lose the Web History, but the problem will be gone. I just did it and worked perfectly.