(Original post by SwingOnTheSpiral88)
be warned about virgin, they just shafted me.

I ordered a 9 month contract about this time last year, and the 9 months was up in july of this year. I moved out of that place in June and obviously did not use any more internet there. However, they kept on just billing me for a month's use every month until they phoned me up last week to inform me of this.

Maybe this is naive of me but at no point was it made clear that a 9 month contract really meant a life long contract that you must inform them you want out of after 9 months. So, I'm now 62 quid down and they want the routere back too, or it's another 50 quid fine. ****ing parasites.

Also, i was charged a 10 quid late bill payment fine about 3 times, because of direct debits that I set up through their website that never worked. So, every time I thought money was automatically coming out of my account at the end of the month, it really wasn't, and they kept sticking on fines.

Dishonest company in my opinion.
Your fault. No one elses.
Pretty much all contracts like that turn to rolling contracts after the 9 / 12 month period. That is pretty much general knowledge and it would have been said in the contract itself anyway.
So your fault. Not virgins. It would have been the same no matter which ISP you went with.