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Lost my Samsung Galaxy Ace, only just started the contract - what can I do?

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    I got my Samsung Galaxy Ace just before Christmas on an 18 month contract. Today I successfully managed to lose it in the space of 15 seconds whilst getting on the bus. I stupidly have no insurance on it and now have no idea what to do. I've looked everywhere and I think it's clear I'm not going to be getting it back any time soon.

    So now what? Do I have to keep paying the contract for the next 17 months? Can I pay Virgin Mobile for a replacement?

    EDIT: Think it might have been stolen. There's no way I could have actually "lost" that phone because I checked the place where I was sat texting on it about 10 seconds after I was sat there. Don't know whether this makes a difference.
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    Contact your provider. I'm assuming you can just pay a small fee for a new phone
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    (Original post by jLou711)
    Contact your provider. I'm assuming you can just pay a small fee for a new phone
    Small fee turned out to be £155. :facepalm2:
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    OR you can just put the sim card into a different phone (providing it is unlocked or on the same network)

    or just buy a new samsung for cheaper (second hand or through ebay or amazon etc)
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    I had the same problem, got until July this year until I could get an upgrade - they wanted £250 to buy my way out of the contract. No way jose! I ended up getting a cheapish phone to tide me over till then.

    If you don't mind paying a small excess and the fact that there's a chance insurance premiums will go up, there might be a way you can claim it on your parents' household insurance. Try that?
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    You pretty much need to suck it up and buy a replacement phone. Virgin will be able to transfer your contract onto a new sim card to use in the new handset provided it's unlocked (or locked to Virgin).
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    Bought a new phone, old phone turned up, took new phone back, got refund. Sorted
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    I'm quite interested in the 'old phone turned up' bit - tell us more
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    (Original post by Rascacielos)
    Bought a new phone, old phone turned up, took new phone back, got refund. Sorted
    Yes, what exactly happened? :confused:
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    (Original post by softsez)
    I'm quite interested in the 'old phone turned up' bit - tell us more
    Turns out it was the thing she was using to go on the internet and post this message :cool:

    Haha, no one is that stupid! Except my best friend... *hope she sees this*
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    (Original post by Sgt.Incontro)
    Yes, what exactly happened? :confused:
    It was handed into the council - I'm not sure whether by someone who decided to own up or whether my phone managed to jump off the bench I put it on and someone found it.... but either way, lucky I got it back!
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    (Original post by Rascacielos)
    It was handed into the council - I'm not sure whether by someone who decided to own up or whether my phone managed to jump off the bench I put it on and someone found it.... but either way, lucky I got it back!
    Consider yourself very lucky, I have never lost a contract phone, but never would want to be in such a position...
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    (Original post by Sgt.Incontro)
    Consider yourself very lucky, I have never lost a contract phone, but never would want to be in such a position...
    Well then let's hope you never do...
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    (Original post by Rascacielos)
    Well then let's hope you never do...
    For the future, install an app like 'Where's My Droid?' - I'd recommend paying the 2.99 for the premium version too.

    If it's lost or stolen, you can go online and lock the phone, get it to send it's GPS coordinates to you (either on a phone or the online client) and some other things too
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    (Original post by hassi94)
    For the future, install an app like 'Where's My Droid?' - I'd recommend paying the 2.99 for the premium version too.

    If it's lost or stolen, you can go online and lock the phone, get it to send it's GPS coordinates to you (either on a phone or the online client) and some other things too
    I have done that already, but thanks for the suggestion!

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