Student finance saying a lower amount than it should?!

bump!

You need to click where it says something like 'continue WITH household income information' or something. If you don't enter income levels you are restricted to 65% of maintenance loan and no grant.

it didnt say anything about entering income levels anywhere so i clicked on the proceed taking household income into account or whatever it was, i hope i didnt do it wrong, living in london on £4k will be impossible :/
if i did cock it up somewhere is it possible to like ring them up and change it or anything do you know?

you're not going to get your answer here.

phone student finance now.

0845 300 50 90

bear in mind that the online application will not be accessible from 8pm tomorrow until monday, because they are doing works on it.

so sort this out now. right this second.

you'll need:

your customer number & your secret answer. they'll ask you those to verify your identity.

thank you very much i just rang them and its all been sorted out, once again thank you very much, rep will be forth coming