TSR is back! Let us know if you're experiencing any problems

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TSR launches Learn Together! - Our new subscription to help improve your learning 16-05-2013
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  1. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by The Polar Dude)
    I wanted to reply in another thread but my cursor wasn't in the reply box. It was outside it, obviously as I'm typing now, the cursor is inside the box.

    ???
    Are you using IE. We know about the problem there. I could be some hours before that is fixed. Are you able to use a different browser such as Firefox or Chrome?


    (Original post by Idle)
    I'm getting the pop up about leaving the page more often, or I have noticed it more often.. I can't go 5-6 clicks without it happening.
    It does seem to be happening more often. I'd like to see it reduced/done. I know we can see if we click on the browsers back button but can you explicitly confirm if you also get it when normally clicking around the site too?


    (Original post by Chrosson)
    I'm writing this post in internet explorer 9 and there seems to be the same issue. Maybe try and reproduce it with that?

    I too am using 16.0.912.77 m. However it's just wanting me to relaunch to finish an update, so let's see....
    Just updated to 17.0.963.56 m and the same issue again.

    Using windows 7 64 bit.

    What OS are you using? And does the same thing happen on internet explorer 9 (assuming you have it accessible)?
    I'll try to check with someone else around the office.



    (Original post by whyumadtho)
    Android. Pressing on the text in the white text box doesn't do anything. It used to open the keyboard and the text cursor.
    Thanks. Not sure what the issue is here, but we'll look in to it.
  2. Idle's Avatar
    • Section Moderator
    • Sweet Sleep, My Dark Angel
    • Location: West Midlands
    • Posts: 2,854
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by RK)
    It does seem to be happening more often. I'd like to see it reduced/done. I know we can see if we click on the browsers back button but can you explicitly confirm if you also get it when normally clicking around the site too?
    When I was on the 1st page of this thread I clicked to go to the last and it appeared, so yes it seems so.
  3. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by Dalimyr)
    In the forum view, it lists who made the last post in a thread and when (e.g. "Last Post: by Dalimyr 1 Minute Ago&quot with what is supposed to be a link to the profile of the last user to post in the thread. It currently just links to member.php without passing the "u=" parameter so you get an error stating that the member doesn't exist.
    Could it just be happening with forums that have not seen a post since the upgrade? I've only seen examples which fit this pattern, which means things will gradually improve. If you know of an example that goes against this please let know.

    I do know individual threads on forum pages are similarly affected though.

    (Original post by riotgrrl)
    I didn't go on that many before giving up and reporting it, but the same thing applied when trying to write on someone's wall or PM them, so I assume it was probably everywhere.
    Yeah, the text editors in some (but not all locations) are affected.
    We've added the quick reply box back in for IE8.

    If possible, I'd suggest using a browser other than IE, such as Chrome or Firefox.


    (Original post by Idle)
    When I was on the 1st page of this thread I clicked to go to the last and it appeared, so yes it seems so.
    OK, thanks
  4. TheCrackInTime's Avatar
    • Section Moderator
    • Wiki Support Team
    • TSR Demigod
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by RK)
    What operating system are you all using.
    Windows Vista Home Premium SP2 32-bit

    (Original post by Potally_Tissed)
    Testing...

    I have the same version of Chrome as TheCrackInTime and the Alt X / Alt S things work for me.
    I've just updated to 17.0.963.56 m and am still having the same problem.
  5. Integral's Avatar
    • Benevolent Member
    • Location: London
    • Posts: 866
    Re: TSR is back! Let us know if you're experiencing any problems
    I no longer get the option to view the first unread post on a thread. I can do it from the forum view, but the icon is tiny and hard to tap on my phone.

    Nevermind, it's already in the OP
    Last edited by Integral; 17-02-2012 at 12:26.
  6. natty_d's Avatar
    • PS Helper
    • TSR Legend
    • Location: London
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by RK)
    Hmmm...possibly just a side effect of the fact the site was down last night. If you can wait a little bit I shall look in to it shortly. If I can't force it to renew we might be able to extend your sub for a day and see if it renews automatically tomorrow instead...but just to confirm, if you go here: http://www.thestudentroom.co.uk/payments.php - does it say your sub it still active? Definitely don't cancel it if it is and don't try and set up a new one for now.
    No - it doesn't say that I'm still a sub, it just shows that I have enough credits and tells me to renew my sub at 399 credits :erm:
  7. megfashion's Avatar
    • Exalted and Worshipped Member
    • Posts: 979
    Re: TSR is back! Let us know if you're experiencing any problems
    its best if i just give you the link n say, im terrible at explaining.

    http://www.thestudentroom.co.uk/wiki/Psychology_Degree

    the content links dont work. when you click on them, itll say the "correct url" on the web bar, but itll just go onto the main homepage for the forums


    awesome new stuff going on here though
  8. ViceVersa's Avatar
    • Banned
    • Location: Kent
    • Posts: 7,875
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by Chrosson)
    What OS are you using? And does the same thing happen on internet explorer 9 (assuming you have it accessible)?
    Windows 7 :yep: And yep tried it on that too and on Safari 5, same issue.
  9. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by Integral)
    I no longer get the option to view the first unread post on a thread. I can do it from the forum view, but the icon is tiny and had to tap on my phone.
    Yeah, we;ll try and get that back for you later today


    (Original post by natty_d)
    No - it doesn't say that I'm still a sub, it just shows that I have enough credits and tells me to renew my sub at 399 credits :erm:
    I'll see what I can do. We might need you to resub and give a refund etc...leave it with me...I'll be in touch about whether you need to do that.


    (Original post by megfashion)
    its best if i just give you the link n say, im terrible at explaining.

    http://www.thestudentroom.co.uk/wiki/Psychology_Degree

    the content links dont work. when you click on them, itll say the "correct url" on the web bar, but itll just go onto the main homepage for the forums


    awesome new stuff going on here though
    Thanks. That's a new issue to us. We'll try to get it sorted soon.
  10. CJ's Avatar
    • TSR Community Team
    • :badger:
    • Location: Brighton
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by RK)
    I'll see what I can do. We might need you to resub and give a refund etc...leave it with me...I'll be in touch about whether you need to do that.
    Feel free to push that my way RK if you want me to investigate
  11. Chrosson's Avatar
    • PS Helper
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,183
    Re: TSR is back! Let us know if you're experiencing any problems
    My rep widget has suddenly vanished :confused:

    I've put it back now, but that was odd. It vanished since the site came back up :erm:
    Last edited by Chrosson; 17-02-2012 at 12:42.
  12. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
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    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by CJ)
    Feel free to push that my way RK if you want me to investigate
    Yeah please do. Take a look back end and see what the status of the sub is in there/what it says might happen. Also would be good to look to see if anyone else should have had paypal or credit subs renewing last night and what the status of those are. Then we need to keep an eye on those renewing today and over the weekend to ensure they do.
  13. Aylish's Avatar
    • Benevolent Member
    • Location: Sheffield
    • Posts: 809
    Re: TSR is back! Let us know if you're experiencing any problems
    Tried to click on a article and it sent me back to the front page
  14. Chrosson's Avatar
    • PS Helper
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,183
    Re: TSR is back! Let us know if you're experiencing any problems
    You need an actual bug tracker tbh.
    (Original post by RK)
    Android 2.3.3 and year it's the built in browser...thanks for looking in to this - it's really great to have all you guys helping out in any way you can.
    Right, investigated a bit more.
    As a guest on 2.3.3: it is possible to change the colour scheme using the buttons at the bottom, but it loses it when you go to another page.

    Logged in on 2.3.3, 3.0, 4.0.3: changing the colour scheme using the buttons at the bottom simply doesn't work. Going to customise TSR, selecting a colour and pressing save initially changes it (the screen saying 'your changes have been applied etc' is purple or whatever) but it then loses it when it automatically forwards you. In both cases, any attempted changes are saved and (when you clear your cache) will be displayed on your computer.

    In summary I have no idea why it works for you. Are you trying it as a guest on your phone or something? Maybe try navigating to other pages? :dontknow:
    Last edited by Chrosson; 17-02-2012 at 12:42.
  15. non's Avatar
    • Peer Of The TSR Realm
    • Posts: 1,603
    Re: TSR is back! Let us know if you're experiencing any problems
    there is no 'view first unread post' button
  16. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by Chrosson)
    You need an actual bug tracker tbh.

    Right, investigated a bit more.
    As a guest on 2.3.3: it is possible to change the colour scheme using the buttons at the bottom, but it loses it when you go to another page.

    Logged in on 2.3.3, 3.0, 4.0.3: changing the colour scheme using the buttons at the bottom simply doesn't work. Going to customise TSR, selecting a colour and pressing save initially changes it (the screen saying 'your changes have been applied etc' is purple or whatever) but it then loses it when it automatically forwards you. In both cases, any attempted changes are saved and (when you clear your cache) will be displayed on your computer.

    In summary I have no idea why it works for you. Are you trying it as a guest on your phone or something? Maybe try navigating to other pages? :dontknow:
    Ah, awesome, thanks!

    I've retested for my phone and I actually fall in to one of your categories, so I can change the colour when logged in, but going to another page reverts it back.

    Your post will be really helpful though, so I'll pass it on the devs for then they can look at this bug.


    And yes, some sort of bug tracker would be really good to have. But we just have a forum for now, so we'll keep on using this for now
  17. fire2burn's Avatar
    • Section Moderator
    • The Daedric Mod of Madness
    • Location: Cambridgeshire
    • Posts: 9,657
    Re: TSR is back! Let us know if you're experiencing any problems
    Can't access the Mods forum which is a bit of a pain to be honest It just downloads a .php file when I try to visit. Had to rename it to .txt to upload here.

    Code:
    <?php
    if (strpos($_SERVER['REMOTE_ADDR'], '10.2.2.') === false) header('HTTP/1.1 503 Service Unavailable');
    ?>
    <html>
    <head>
    <style type="text/css">
    body { margin: 2em 0; text-align: center; background: #E7F2F8 url(bg_gradient.gif) repeat-x; }
    img { border: 0; }
    </style>
    </head>
    <body>
    <img usemap='#links' src='/maintenance.jpg'/>
    <map name='links'>
    <area shape='rect' coords='419,331,583,354' href='http://coursework.info' alt='Coursework.info' />
    </map>
    </body>
    </html>
    Attached Files
  18. File Type: txt forumdisplay (1).txt (474 Bytes, 9 views)
  19. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by Jed123)
    there is no 'view first unread post' button
    Aye, we're going to try and get that added back in soon
  20. RK's Avatar
    • TSR Community Team
    • Resistance is futile
    • Location: Brighton
    • Posts: 23,789
    Re: TSR is back! Let us know if you're experiencing any problems
    (Original post by fire2burn)
    Can't access the Mods forum which is a bit of a pain to be honest It just downloads a .php file when I try to visit. Had to rename it to .txt to upload here.

    Code:
    <?php
    if (strpos($_SERVER['REMOTE_ADDR'], '10.2.2.') === false) header('HTTP/1.1 503 Service Unavailable');
    ?>
    <html>
    <head>
    <style type="text/css">
    body { margin: 2em 0; text-align: center; background: #E7F2F8 url(bg_gradient.gif) repeat-x; }
    img { border: 0; }
    </style>
    </head>
    <body>
    <img usemap='#links' src='/maintenance.jpg'/>
    <map name='links'>
    <area shape='rect' coords='419,331,583,354' href='http://coursework.info' alt='Coursework.info' />
    </map>
    </body>
    </html>
    Thanks. Clear your cache and you should be back in!
  21. the bear's Avatar
    • TSR Demigod
    • Location: Linton Travel Tavern
    • Posts: 7,190
    Re: TSR is back! Let us know if you're experiencing any problems
    seems to be working OK... had to reset the color
    Attached Thumbnails
    Click image for larger version. 

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