Just one sec...
Hey there! Sign in to join this conversationNew here? Join for free

iPhone won't let me download apps anymore "account disabled"

Announcements Posted on
Help us uncover the truth about exam cheats – is cheating ever ok? What if you wouldn't get caught? 27-06-2016
    • Thread Starter
    Offline

    ReputationRep:
    Hey so I've had my iPhone 3GS for about 2 years, only on an 18 month contract but I've still been using it. I think it broke and it wouldn't sync with my computer anymore, a few months ago. I managed to get my pictures and videos off it onto the computer but that's as far as it goes.

    Anyway I got the recent update and of course it deleted all my apps. I've been re-downloading them onto my phone gradually, no problem. Then just now, I tried downloading an app I had a while ago, put in the correct password and it says my account has been disabled due to security reasons and needs resetting. I tried downloading it again, was extra careful with the password, but the same alert came up. Went onto iTunes on my laptop and tried to sign in but the same thing happened.

    I don't want to reset my account. What if I have to pay for all my apps all over again? and I had at least £20 in the original account. And quite frankly it isn't giving me any explanation at all of why I would have to reset the account, I've NEVER put the password in wrong or anything.

    Any help please?
    Offline

    ReputationRep:
    (Original post by Mad Cat Lady)
    I don't want to reset my account. What if I have to pay for all my apps all over again? and I had at least £20 in the original account. And quite frankly it isn't giving me any explanation at all of why I would have to reset the account, I've NEVER put the password in wrong or anything.

    Any help please?
    It's not your account that gets reset, only your password. Your purchased apps and credit will still be retained.

    http://support.apple.com/kb/TS2446 has more information, and you can reset your account password here: https://iforgot.apple.com
    • Thread Starter
    Offline

    ReputationRep:
    (Original post by estel)
    It's not your account that gets reset, only your password. Your purchased apps and credit will still be retained.

    http://support.apple.com/kb/TS2446 has more information, and you can reset your account password here: https://iforgot.apple.com
    Thank you!!

Reply

Submit reply

Register

Thanks for posting! You just need to create an account in order to submit the post
  1. this can't be left blank
    that username has been taken, please choose another Forgotten your password?
  2. this can't be left blank
    this email is already registered. Forgotten your password?
  3. this can't be left blank

    6 characters or longer with both numbers and letters is safer

  4. this can't be left empty
    your full birthday is required
  1. Oops, you need to agree to our Ts&Cs to register
  2. Slide to join now Processing…

Updated: March 23, 2012
TSR Support Team

We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

Poll
Who would make the best Labour leader now?
Useful resources

Articles:

The Student Room tech wikiTech forum guidelines

Quick link:

Unanswered technology and computers threads

Sponsored features:

Making money from your own website

Need some cash?

How to make money running your own website.

Groups associated with this forum:

View associated groups

The Student Room, Get Revising and Marked by Teachers are trading names of The Student Room Group Ltd.

Register Number: 04666380 (England and Wales), VAT No. 806 8067 22

Registered Office: International House, Queens Road, Brighton, BN1 3XE

Quick reply
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.