Results are out! Find what you need...fast. Get quick advice or join the chat
x

Unlock these great extras with your FREE membership

  • One-on-one advice about results day and Clearing
  • Free access to our personal statement wizard
  • Customise TSR to suit how you want to use it

how to unfreeze my laptop?

Announcements Posted on
Rate your uni — help us build a league table based on real student views 19-08-2015
  1. Offline

    ReputationRep:
    i got a laptop from school and im using a software called 'Mediator'
    when i put Mediator into 'test mode' it froze. When i say froze, i can move the mouse & press ctrl + alt + delete (but it only gives me the option to log off or shut down)

    when i got the laptop, i got told i can't log off or turn the laptop off or i will be logged out & won't be able to log back in...

    how can i unfreeze it?
    its been frozen for over an hour :/

    btw, i can't get onto task manager either
  2. Offline

    ReputationRep:
    We've used mediator and if it's not crashed too badly you can press Escape and exit Test Mode, although it sounds pretty far gone.
  3. Offline

    ReputationRep:
    pressing escape does nothing i tried it when it first froze and nothings happened
  4. Offline

    ReputationRep:
    (Original post by tinkerbell_xxx)
    i got a laptop from school and im using a software called 'Mediator'
    when i put Mediator into 'test mode' it froze. When i say froze, i can move the mouse & press ctrl + alt + delete (but it only gives me the option to log off or shut down)

    when i got the laptop, i got told i can't log off or turn the laptop off or i will be logged out & won't be able to log back in...

    how can i unfreeze it?
    its been frozen for over an hour :/

    btw, i can't get onto task manager either
    Go to http://technet.microsoft.com/en-us/s...rnals/bb896653 and click the "Run Process Explorer" link and press "Run".

    It will hopefully open what looks like task manager on steroids. Find the mediator process - it will probably be one of the processes highlighted in blue in the bottom half of the list. Check the icon and description column to make sure you have the correct process, then right click and "End process".

    Hopefully that will kill it. If not, there are more extreme measures you can go to. If you can't find the process listed, post a screenshot of the listing.
  5. Offline

    ReputationRep:
    anything without downloading anything? i cant connect it to the internet...
  6. Offline

    ReputationRep:
    (Original post by tinkerbell_xxx)
    anything without downloading anything? i cant connect it to the internet...
    Download that program to a usb drive and use that to transfer it over and then run it?
  7. Offline

    ReputationRep:
    (Original post by Chrosson)
    Download that program to a usb drive and use that to transfer it over and then run it?

    i can't even get onto anything now, just totally given up on it :/ guess im not gonna be doing that work in these hols...
  8. Offline

    ReputationRep:
    (Original post by tinkerbell_xxx)
    i can't even get onto anything now, just totally given up on it :/ guess im not gonna be doing that work in these hols...
    Oh dear. Can you not even try to exit it with the 'X'? Usually that brings up an 'end now' that might work, or at least might allow you to run something from a USB drive.
  9. Offline

    ReputationRep:
    (Original post by Chrosson)
    Oh dear. Can you not even try to exit it with the 'X'? Usually that brings up an 'end now' that might work, or at least might allow you to run something from a USB drive.
    on test mode there is no close or minimize button :/ only way to get off it was escape with didn't work :/

    i turned the laptop off now, thanks for your help anyway

Reply

Submit reply

Register

Thanks for posting! You just need to create an account in order to submit the post
  1. this can't be left blank
    that username has been taken, please choose another Forgotten your password?
  2. this can't be left blank
    this email is already registered. Forgotten your password?
  3. this can't be left blank

    6 characters or longer with both numbers and letters is safer

  4. this can't be left empty
    your full birthday is required
  1. By joining you agree to our Ts and Cs, privacy policy and site rules

  2. Slide to join now Processing…

Updated: April 5, 2012
TSR Support Team

We have a brilliant team of more than 60 Support Team members looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

Today on TSR

Win a mini-fridge

Don't miss our Freshers competition!

Poll
Do you prefer exams or coursework?
Quick reply
Reputation gems: You get these gems as you gain rep from other members for making good contributions and giving helpful advice.