Automatic renewal

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    Rep:
    So, I've just read a letter from my old car insurance company from a month ago, which my mother forgot to tell me about for some reason, where my old company decided to renew my insurance without my approval.

    I guess renewal is an opt out thing as I've just noticed that my card has already been charged and that the company has taken out the policy, although I'd taken out a new policy with another company.

    Is there anything I can do, other than cancelling this policy? I assume it'll be a long shot if I'm able to get a refund, they'll probably claim that I've had at least a month's policy with them.

    Going to call them up tomorrow to sort it out and go to the bank to at least bar any payments as I'd rather not pay an extortionate £1500 on a policy I didn't want.

    Rep:
    Usually if you cancel within 14 days you get your money back.

    Rep:
    (Original post by Maccees)
    Usually if you cancel within 14 days you get your money back.
    Unfortunately, the letter is dated back a month. It wouldn't be a big deal if my mother had gotten the letter to me sooner, but it's a bit late now.

    Rep:
    (Original post by Tabris)
    Unfortunately, the letter is dated back a month. It wouldn't be a big deal if my mother had gotten the letter to me sooner, but it's a bit late now.
    Ah that sucks :/

    Well when you cancel you get your money back minus whatever time you have had usually, so you should definitely get most of your money back, but not all of it.

    Rep:
    Figures.

    My fault for not giving the T&Cs a good read through when I got insured last year; guess that's one of the faults of hopping on to the cheapest quote on comparison sites.

    Anyway I'll give them a call tomorrow anyway, see what can be done since it was a genuine mistake. Thanks.

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