Getting an iPad replaced

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  1. Hippysnake's Avatar
    • TSR Demigod
    • Location: Moon
    Getting an iPad replaced
    Hey guys. I bought the new iPad 3rd gen from Tesco on launch. I've been enjoying it so far, but yesterday the temperature on the bottom left of the unit went higher than I'd ever experienced before. I knew full well the new iPad has a problem with heat, and it has gotten warm in the past but yesterday it became insanely hot.

    I phoned apple customer support up this morning and they arranged an appointment at an apple store for me. I forgot the instructions he gave to me though. Should I take the iPad and the box/charger, or just the iPad itself? I've been told I can expect a replacement, just not sure if they mean the until itself or the box/charger as well.

    Any ideas?
  2. Intriguing Alias's Avatar
    • TSR Idol
    • Location: Yorkshire
    Re: Getting an iPad replaced
    (Original post by Hippysnake)
    Hey guys. I bought the new iPad 3rd gen from Tesco on launch. I've been enjoying it so far, but yesterday the temperature on the bottom left of the unit went higher than I'd ever experienced before. I knew full well the new iPad has a problem with heat, and it has gotten warm in the past but yesterday it became insanely hot.

    I phoned apple customer support up this morning and they arranged an appointment at an apple store for me. I forgot the instructions he gave to me though. Should I take the iPad and the box/charger, or just the iPad itself? I've been told I can expect a replacement, just not sure if they mean the until itself or the box/charger as well.

    Any ideas?
    Ring them up or just take both.
  3. Gofre's Avatar
    • TSR Group Staff
    • Section Moderator
    • Techy Mod
    • Location: Brighton
    • Posts: 12,371
    Re: Getting an iPad replaced
    Take everything, just to be safe. However they will most likely just switch out the iPad itself.
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