(Original post by morganalex)
Thank you, you too! Of course I'd be happy to help.
- give a full description of what you are being asked about and if possible/relevant give an example.
eg 'Describe methods an organisation could use to encourage positive employee
relations. (6 marks)' (2011 paper Q2)
One method an organisation could use to encourage positive employee relations is quality circles. Quality circles are when all employees of the organisation meet regularly to discuss any issues regarding quality and how to fix them. It can improve the employees motivation as they are included in the decision making process.
This would probably be worth 1 mark out of the 6. Certain questions can allow you to expand your description enough to gain 2 marks for each point especially if it's like a 6/8 mark question and there's not enough separate points to make.
eg 'Describe method of growth an organisation can carry out. (6 marks)' (made up question but similar to one in a past paper I've saw before, possibly 2010)
You could go on and speak about internal growth, mergers, takeovers, horizontal, forward vertical, backwards vertical or conglomerate but I would think it would be timely.
Instead I would put something like:
One method of growth an organisation can carry out is horizontal integration. This is where two organisations of a similar type in the same sector join together to become one eg two florists. (1 mark) By merging together the organisation will have a larger market share and customer base which can increase sales and eliminate competitors. (1 mark)
Then repeat until you make up the 6 marks. Some people find this easy and others don't, give it a try and see what you think.
- give a full description/idea and then state why (justify the action) or the impact the action has.
eg 'Explain the effects of delayering on an organisation. (4 marks)' (2011 paper Q5)
One effect delayering may have on an organisation is that the organisation will be a flatter structure as levels of management are removed. This means communication and decision making will become quicker but managers will have a larger span of control.
'This means/this would mean' or 'which means/which would mean' is a great way to start your reason/explanation of the particular action. Hopefully this is easy to understand, if you need more examples just ask!
- state the differences and similarities of two things.
eg 'Compare the objectives of a private sector organisation with those of a
public sector organisation. (4 marks)' (2010 paper Q7a)
One objection of a private sector organisation is profit maximisation which is to make as much profit as possible whereas an objective of a public sector organisation is to provide an essential service.
Both a private and public sector organisation's objective is to have a good image with no bad publicity.
You can say the differences between them but also things that are the same, the more differences you can get the better but if you run out of them it's perfectly fine.
- the same as compare apart from you can only state the differences and you won't receive marks for stating things that are the same.
Sorry it's so long but these are the main ones and hopefully you learn to understand them!