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USB device not recognised

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    My computer is not recognising my USB device. Does anyone have any ideas on how I can fix this? I've tried disconnecting and reconnecting it. The operating system is Windows XP.
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    What's the device?
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    It's an external hard drive
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    Could be an issue with drivers, do you have a disk which game with the product?
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    (Original post by sunfowers01)
    It's an external hard drive
    VBQ is right, update your software, check the website for your hard drives software.
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    Yep, the manufacturers website should have the relevant drivers :yes:

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