[tooosh]

(Original post by harufi)
We already rang up and said that ages ago, and they refuse to let us out the contract or fix it until we try new router, new socke-thing-that-sorts-wires-out. We just spent £120 on a new router that worked brilliantly for 2 weeks, then as soon as we swapped to TalkTalk full package, it stops. We've already tried new wires, doesn't work, but they refuse to do anything until we buy a new router - be nice if they'd pay for it.

Try doing a reset on your router. If not then 99% the problem is on their end and they're breaching their contract. You could threaten them with small claims.

[± Dan ±]

TalkTalk in general are pretty rubbish, i have been with them for 4 years and whilst they are okay for general internet use (emails, web browsing) i wouldn't recommend them for anything else, as for drop outs ..... my internet usually drops out every night for around 10 minutes past midnight, but it has also happened often at random times of the day / evening.

I also had no internet for 2 weeks around xmas because some p***k stole the copper cabling from the exchange, sure it wasn't TTs fault, but it took forever for them to even tell us there was a problem and sort it.

[harufi]

(Original post by callum9999)
Well as spending £120 on a router is ridiculous to the extreme (even if you didn't want to shop around, you could just walk into Comet and pick one up for £35...), are you sure you are actually doing what TalkTalk are asking?

My Dad's friend is very knowledgeable when it comes to electronics, he recommended the router and was well worth the price.
Yep, definitely sure.

[harufi]

(Original post by tooosh)
Try doing a reset on your router. If not then 99% the problem is on their end and they're breaching their contract. You could threaten them with small claims.

Tried resetting and it just won't fix it.
Think we're going to have another long phone-call with them to sort it out, will have to try that, thanks :P

[drummer]

I'm with talktalk at the moment and switched from BT. Our landline and internet package is around £40 or less a month. What a bargain. It's super quick as well.

[Dennerers]

(Original post by Abed1993)
Is TalkTalk Broadband good? Or BT?

Anyone here on TalkTalk?
Their broadband is very cheap and i was wondering if they're any good?

What about BT?

All of them are crap its finding the best of the worse, BT though is good for the majority, i have a mate on talk talk he's never had an issue with his either, except slower internet. as you'd expect, given the price.

[callum9999]

(Original post by harufi)
My Dad's friend is very knowledgeable when it comes to electronics, he recommended the router and was well worth the price.
Yep, definitely sure.

Well worth the price how? I find it incredibly hard to believe that a £120 router could offer absolutely anything more than a £30 router for the typical student. What makes it worth 4x the price?

[ali_saleem312]

ya idont think it is bad ..because it need
No need to tie up a telephone line or support the cost of a second telephone line
bullet An always-on connection, ready when you are to access the outside world
bullet The ability to easily stream video and music -- this could be a whole new experience for many people
bullet More efficient delivery of photos and other large e-mail attachments
bullet The ability to enable Vonage, Skype or other low-cost (or no-cost) voice-over-IP telephone communications systems
bullet Technology which enables people to work from home

[TalkTalkSupport]

Hi All,

If any customers have a support request please contact us directly via the TalkTalk Members Forum

Alternatively you can also tweet us @TalkTalkCare

Regards

Mark
TalkTalk Online Community Department