Last edited by TobeTheHero; 11-06-2012 at 17:55.
[EDIT] I'm finding their URI quite amusing... you trusted a company that couldn't get the domain they wanted, so they bought a similar one and stuck "abc" on the end to make it unique. They sound about as legitimate as some of the bogus sites that I deal with on a day to day basis. I'm surprised that it's not a .biz domain.
As for their scam, their website is pretty misleading, but it does say in the T&C that replacement parts are not included:
It's a bit sneaky - you could try Trading Standards.
For My Tech Guy™ to complete some repairs, internal access to device(s) components may be required. This will invalidate any manufacturers warranties and destroy any manufacturer’s warranty seal. Performance Booster and fixed service prices exclude cost of parts which if required will be detailed in your diagnosis update. Your right to our NO Fix NO Fee policy and Customer Cancellation policy applies.
Last edited by Mad Vlad; 11-06-2012 at 20:03.
Because people grumble about them but don't report them. I'm dubious of a site which claims its head office is in Lancashire, but the domain's WHOIS info says it's registered to an Anonymous registrant in Northants.
(Original post by TobeTheHero)
glad i am not the only person who has a problem with them
it is a scam.
i don't understand why these companies are allowed to exist? clearly a fraud.
[EDIT] It's not even a registered limited company. The site gives the impression of a slick professional outfit, but it's a pretty small business with a few employees according to my research. The good news is that it's not a complete fly-by-night. The company has been around for nearly 3 years, which correlates with its initial registration date, and providing that the registrant of the domain is the owner of the business, he's not on the Disqualified Directors list.
Register.com Inc t/a British Telecom [Tag = BTNAMES]
Registered on: 03-Aug-2009
Expiry date: 03-Aug-2013
Last updated: 01-Sep-2011
Registered until expiry date.
WHOIS lookup made at 1400 12-Jun-2012
Network Whois record
Queried whois.arin.net with "n 22.214.171.124"...
NetRange: 126.96.36.199 - 188.8.131.52
NetType: Direct Allocation
Address: 110 East Broward Blvd
Address: Suite 1650
City: Fort Lauderdale
Last edited by Mad Vlad; 12-06-2012 at 15:07.