[JKGB]

I placed my first order with Zara on Monday and still haven't received an email to tell me it's been dispatched. I checked my online account today and it still says it's 'being processed', the website says that it should be delivered within 3-5 days, does this include the time it takes to process an order? I'm hoping someone has some experience with them, Thanks.

[Au_xoxo]

I've ordered with them on several occasions and it varies between 3/4 days to have it delivered. The processing time is included though and usually 'being processed' means they're yet to despatch it.

[sarahthegemini]

I've only ever ordered from Zara about 4/5 times, and honestly I've had problems with delivery on about 3 of the occasions.

[JKGB]

Thank you both of you, I've checked yesterday and it was still processing, I appreciate that it was a Saturday but I hoped it would have been sent by Friday at the latest so I've cancelled the order, even ASOS's free delivery takes less than a week to get to me. Think I'll stick to buying in store from now on!