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eBay - Sold items %

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    When I look at my ebay Report Sales
    (My Ebay > Summary > Mouse Over Accounts > Sales Reports) scroll down to "Sold items %"
    sometimes, even when I have made sales that week or month and have sold items the Sold items % is 0%
    Why is this?
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    NOTE: it says
    " that items from Shop Inventory listings are not included"

    what does this mean?

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