I desperately need help.
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I desperately need help.
Last night, myself and a friend were in a taxi, I realized that the taxi driver was going the long way to my house so I told him not to rip us off, he started screaming and swearing at me then told us both to get out, he almost ripped the door off the hinges when he opened it, my friend was in a terrible state, he had pulled over on the motorway, so when my friend got out I shouted at the taxi driver while standing next to her, she couldn't sit up and kept hitting her head on the metal road separating things and he was just laughing.
It turns out that my friend got spiked and shortly after, she had a fit in the middle of the motorway, I had to call 999 and I also had to put my hand in her mouth and turn her on her side because she was going to choke on her tongue.
The reason why I think I have a legal right is because this taxi driver pulled over on the motorway whereas he could have waited a bit and dropped us off somewhere safe, he was laughing at my friend hammering her head on the metal road things and he could see that she was in a state, I admit that I was a bit drunk too but not completely 'out of it'.
The taxi company is local and I know what firm it is and also what the driver looks like.
What can I do and how do I go about doing it?
I'm not interested in money by the way, it's just the fact that he did that to us, myself and my friend could have been run over by a car and this could happen to someone else. -
Re: I desperately need help.
There are four things you can do.
The first is to complain to the taxi company.
The second is to contact the police. It wouldn't surprise me if there is a criminal offence covering forcing people out on the motorway although I'm not sure what it is.
The third would be to contact the council. The taxi firm will probably need a license from the council to run their business.
The fourth would be to launch a claim against the taxi driver and the taxi company as co-defendants in the civil courts. If a court believed your version of events, I would imagine you and your friend would be awarded damages for breach of contract and possibly assault. This could be the most effective route and the taxi company wouldn't be able to simply fob-off a court claim, however it would either take money to hire a solicitor or considerable time and dedication from you if you wanted to try bringing a claim yourself.