Would you hire yourself in a customer service role (shop assistant, waiting staff etc), knowing what you're actually like as a person?
I wouldn't hire me. I have quite a lot of contempt for people generally and in past jobs it has shown on occasion (mostly in my facial expressions and general demeanour). Of course I was able to convince the interviewer that i'm a sunflower faced, docile idiot who enjoys serving the great unwashed, in order to get the job. All lies.
(Original post by mikeyd85)
Retail sales mainly. If you've ever heard of Rohan, it was for them. It was clothing and travel gear. Couldn't tell you my targets / what I sold now. It was a good 6, maybe 7 years ago now!
No. I'd look for someone who could take more crap. When I worked in a bar I quickly got fed up of the ones who tried to take the piss and just moved onto the next without serving (taking drinks away and serving someone else if they stood their play-arguing about whose turn it was to pay - before handing those same almost-flat drinks back to them when they decided they wanted it enough to get round to paying). My boss told me I should put up with them for a little longer to ensure I got their custom but I couldn't see the point in me looking an idiot, wasting time, annoying customers who weren't acting like dicks and were willing to pay, all while I was being paid the same crappy wage. I am mardy when I'm in a job I don't care about
So no, I'd hire someone who was more interested in dealing with those situations.
Personally, yes, I would. I have 1 year customer service experience and I am currently in a job where I serve customers, I know I have a lot to learn, but I have learnt a lot and intend to be in a customer service job for the foreseeable future
Yea, I think I'm alright at dealing with ******* customers: it's pretty much just suck up to EVERYONE. The only problems are that I'm rubbish at practical stuff and have to ask 3294890 questions before I get something right, and I'm a massive klutz and spill things 99.99% of the time. But for my Chelsea smile and utter servility, it's totally worth it.