Results are out! Find what you need...fast. Get quick advice or join the chat
Hey there Sign in to join this conversationNew here? Join for free

Brown leather tag on back of jeans washed out and dyed them; what to do?

Announcements Posted on
    • Thread Starter
    • 0 followers
    Offline

    ReputationRep:
    I have a very pale blue pair of jeans from Zara, which did have a brown leather tag on the back of the waistband. After washing them at 40degrees (which is what the tag says) the tag has washed out and dyed the back of my jeans a really weird pale yellowy colour anyone got any suggestions of how to get it out? Should I take the tag off and wash them again?
    I'm gutted I loved these jeans! And taking them back isn't a question as I got them at the end of April and haven't even still got the receipt, and they aren't on the website anymore. I've complained to Zara but the customer service department on the website is terrible there isn't even a designated contact form for complaints, grrrrr.
    • 0 followers
    Offline

    ReputationRep:
    Try taking the tag off and wash them again on a cold/normal wash. Try wetting the stain and then running some bi-carb soda into the stained area before putting them in the wash.


    This was posted from The Student Room's iPhone/iPad App
    • 3 followers
    Offline

    ReputationRep:
    You don't necessarily need a receipt as it's obviously not fit for purpose.
    http://www.moneysavingexpert.com/sho...funds-exchange

    Have a read of that. You should go back to the store you bought it from I think
    • 1 follower
    Offline

    ReputationRep:
    (Original post by mrswomble)
    I have a very pale blue pair of jeans from Zara, which did have a brown leather tag on the back of the waistband. After washing them at 40degrees (which is what the tag says) the tag has washed out and dyed the back of my jeans a really weird pale yellowy colour anyone got any suggestions of how to get it out? Should I take the tag off and wash them again?
    I'm gutted I loved these jeans! And taking them back isn't a question as I got them at the end of April and haven't even still got the receipt, and they aren't on the website anymore. I've complained to Zara but the customer service department on the website is terrible there isn't even a designated contact form for complaints, grrrrr.

    You should try taking them to the store because its not your fault that happened so its faulty. Zara don't really offer exchanges without receipts but its up to the discretion of the manager so if you keep trying you usually will end up with a manager who will let you. I once had a top that ripped the day I wore it and I took it back and complained. I also saw a girl return a bag where the handle had come off. She had no receipt and the bag looked very worn out but they let her exchange it. You haven't really got anything to lose by going into the store and trying.

Reply

Submit reply

Register

Thanks for posting! You just need to create an account in order to submit the post
  1. this can't be left blank
    that username has been taken, please choose another Forgotten your password?
  2. this can't be left blank
    this email is already registered. Forgotten your password?
  3. this can't be left blank

    6 characters or longer with both numbers and letters is safer

  4. this can't be left empty
    your full birthday is required
  1. By joining you agree to our Ts and Cs, privacy policy and site rules

  2. Slide to join now Processing…

Updated: July 27, 2012
New on TSR

Have a UCAS application question?

Post it in our dedicated forum

Article updates
Reputation gems:
You get these gems as you gain rep from other members for making good contributions and giving helpful advice.