Uni asking for bank details over the phone?

Discussion about all the financial aspects of life - from bank accounts, overdrafts and budgeting to tax, savings and investments. For discussion about student loans, grants, and bursaries please use the Student Financial Support subforum.

Announcements Posted on
Sign in to Reply
  1. trudy13's Avatar
    • Full Member
    • Posts: 87
    Uni asking for bank details over the phone?
    Hey guys. A few days ago I had a phonecall from a lady who said she was dealing with my Uni accommodation. She said she hadn't received the email with my bank details that was due in, this confused me for one as I definitely sent the email to the right adress. I said I would re-send the email when I got home but she asked for the details over the phone. Naiive as I am I gave her the details, and it actually took me this long to realise that might not be a good idea?
    Can anyone help?
  2. trudy13's Avatar
    • Full Member
    • Posts: 87
    Re: Uni asking for bank details over the phone?
    And if this thread is in the wrong place could someone please move it? I really need advice on if I'm at risk!
  3. Iqbal007's Avatar
    • TSR Legend
    • Posts: 13,367
    Re: Uni asking for bank details over the phone?
    (Original post by trudy13)
    Hey guys. A few days ago I had a phonecall from a lady who said she was dealing with my Uni accommodation. She said she hadn't received the email with my bank details that was due in, this confused me for one as I definitely sent the email to the right adress. I said I would re-send the email when I got home but she asked for the details over the phone. Naiive as I am I gave her the details, and it actually took me this long to realise that might not be a good idea?
    Can anyone help?
    It wasn't a good idea at all, because you don't know who's on the other line, definitely call up your bank and inform them of this, that no transfer of money is allowed without your prior permission.
    And also call up your uni's accommodation department to make sure if they did call you.
  4. kpwxx's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,427
    Re: Uni asking for bank details over the phone?
    Phone the uni on a number you know is them and ask whether it was them, first thing tomorrow. If it wasn't contact your bank immediately! Also keep an eye on your statements. If you want to be extra sure you could transfer all money out of the account you gave her tonight, if you have online banking.

    In future, if you think someone may genuinely need details over the phone (always a good idea to avoid if you can) always ask if you can phone them back. Then you know it is who they claim to be. If it is really them they should have no problem at all with this.

    Don't feel too silly though, it's easy to make mistakes like this!

    xxx
  5. trudy13's Avatar
    • Full Member
    • Posts: 87
    Re: Uni asking for bank details over the phone?
    I just didn't think at the time, ahh, hope it was them! I'm gonna have to wait until the morning to ring now
  6. trudy13's Avatar
    • Full Member
    • Posts: 87
    Re: Uni asking for bank details over the phone?
    And I knew at some point I'd regret not setting up online banking! I don't think I had hardly anything in my account, but they'd still have my details.
  7. kpwxx's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,427
    (Original post by trudy13)
    And I knew at some point I'd regret not setting up online banking! I don't think I had hardly anything in my account, but they'd still have my details.
    Don't panic too much, if it is a scam you should hopefully be able to get the money back from your bank anyway. And it's likely, since they'd be organised, that they'll only have done small test purchases by this point anyway (if they aren't the uni that is).

    Xxx

    posted from the TSR Android app
  8. Samus2's Avatar
    • Overlord in Training
    • Location: Watford, Hertfordshire
    • Posts: 2,753
    Re: Uni asking for bank details over the phone?
    Call your bank first thing tomorrow and tell them that any transactions are not to be made without them phoning you first. Then ring the accommodation dept at uni to make sure they did call you.
  9. Podcaster's Avatar
    • Banned
    • Posts: 751
    • Warning points: 1000
    Re: Uni asking for bank details over the phone?
    Was it the University of Nigeria?
  10. 079's Avatar
    • Banned
    Re: Uni asking for bank details over the phone?
    (Original post by Podcaster)
    Was it the University of Nigeria?
    I would not worry if it was
  11. Mister Dead's Avatar
    • Peer Of The TSR Realm
    Re: Uni asking for bank details over the phone?
    did they begin the telephone call...

    "Hello friend........."

    commence kicking yourself
  12. Pastaferian's Avatar
    • Exalted and Worshipped Member
    • Location: Location: Location
    • Posts: 1,386
    Re: Uni asking for bank details over the phone?
    (Original post by trudy13)
    Hey guys. A few days ago I had a phonecall from a lady who said she was dealing with my Uni accommodation. She said she hadn't received the email with my bank details that was due in, this confused me for one as I definitely sent the email to the right adress. I said I would re-send the email when I got home but she asked for the details over the phone. Naiive as I am I gave her the details, and it actually took me this long to realise that might not be a good idea?
    Can anyone help?
    Call the uni (contact details should be in their emails) tomorrow and check that the call was legit.

    You were right that giving out personal info to cold callers is not a good idea, but there isn't much a fraudster could do with your bank details alone, by which I mean bank name, address, account# and sort-code. If you told them a PIN number, or if they had access to other personal data, it could also be more serious, so the advice to keep an eye on your bank statement is a good one.
  13. trudy13's Avatar
    • Full Member
    • Posts: 87
    Re: Uni asking for bank details over the phone?
    Rang the Uni today and they said that it was them that rung, I'm so glad!! Thanks for the advice guys!
Sign in to Reply
Share this discussion:  
Article updates
Moderators

We have a brilliant team of more than 60 volunteers looking after discussions on The Student Room, helping to make it a fun, safe and useful place to hang out.

Reputation gems:
The Reputation gems seen here indicate how well reputed the user is, red gem indicate negative reputation and green indicates a good rep.
Post rating score:
These scores show if a post has been positively or negatively rated by our members.