TSR not loading quickly?

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  1. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    TSR not loading quickly?
    For the past few months, TSR has been giving me a lot of problems to use. I often have to keep refreshing a webpage 3-4 times before it finally loads, and I can pretty much only browse TSR for about 10 seconds before I have a 3-minute time-out.

    {10-second period where TSR loading times are normal} -> {TSR loading times then switch to one page loading after 3 minutes and it usually times out} -> {Eventually I can use TSR but only for 10 seconds before I have to wait again}

    This is especially problematic as it makes creating new posts a nightmare. It took me about 6 minutes just to get to this sub-forum, and after I press the 'submit new thread' button it will almost certainly take about 3 minutes before it gets submitted.

    TSR is the only website that does this for me. Why is this happening? It only happens on my computer and not on anyone else's. I'm using Mozilla Firefox 15.0.1.
  2. DontJudge's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,680
    Re: TSR not loading quickly?
    Same. It stops working. Then I have to cross it out, and then open up a new tab.
    Pisses the hell out of me. So much bloody effort, opening a new tab.
  3. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by DontJudge)
    Same. It stops working. Then I have to cross it out, and then open up a new tab.
    Pisses the hell out of me. So much bloody effort, opening a new tab.
    When I open a new tab and/or close the original TSR tab, it doesn't make a difference. I still have to wait three minutes.
  4. CJAW's Avatar
    • Adored and Respected Member
    • Location: Coventry
    • Posts: 453
    Re: TSR not loading quickly?
    Arghh exactly the same for me - I can't understand why! It's quicker to load a video than it is to load a page on here
  5. DontJudge's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,680
    Re: TSR not loading quickly?
    (Original post by Zhy)
    When I open a new tab and/or close the original TSR tab, it doesn't make a difference. I still have to wait three minutes.
    I think the programme they use, may not be compatible with our laptop's software. Hence why it seems conflicting.

    My current laptop takes 30 minutes to start up.
    And 3 minutes, cmon, you shouldn't worry so much lol
    Last edited by DontJudge; 13-09-2012 at 12:30. Reason: Wrong word.
  6. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by DontJudge)
    I think the programme they use, may not be compatible with our laptop's software. Hence why it seems conflicting.

    My current laptop takes 30 minutes to load up.
    And 3 minutes, cmon, you shouldn't worry so much lol
    The thing is though, once your laptop has loaded up you don't get a 10-second period of it working followed by 3 minutes of it being frozen, right...?

    It's annoying because I've got to wait 3 minutes to access one page of information, and sometimes when it does load the page doesn't even load the template properly so everything is all over the place! Then I have to reload it again and there goes another 3 minutes... sometimes when I want to get on TSR quickly and post a query or just access a few pages, it can end up taking me half an hour when really it should have been a 5-minute job, and it wastes my time.

    I only started getting this a few months ago.
  7. tehforum's Avatar
    • TSR Legend
    • Location: England
    Re: TSR not loading quickly?
    (Original post by Zhy)
    The thing is though, once your laptop has loaded up you don't get a 10-second period of it working followed by 3 minutes of it being frozen, right...?

    It's annoying because I've got to wait 3 minutes to access one page of information, and sometimes when it does load the page doesn't even load the template properly so everything is all over the place! Then I have to reload it again and there goes another 3 minutes... sometimes when I want to get on TSR quickly and post a query or just access a few pages, it can end up taking me half an hour when really it should have been a 5-minute job, and it wastes my time.

    I only started getting this a few months ago.
    Upgrade your browser.
  8. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by tehforum)
    Upgrade your browser.
    But this is happening to me on all browsers on this PC, Internet Explorer, Firefox and Chrome.
  9. tehforum's Avatar
    • TSR Legend
    • Location: England
    Re: TSR not loading quickly?
    (Original post by Zhy)
    But this is happening to me on all browsers on this PC, Internet Explorer, Firefox and Chrome.
    Maybe they're all outdated.

    Try upgrading Chrome.
  10. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by tehforum)
    Maybe they're all outdated.

    Try upgrading Chrome.
    I'm (apparently) using the newest versions of Firefox and Chrome, but not IE (that's version 8).
  11. Dez's Avatar
    • TSR Group Staff
    • The square root of rope is string.
    • Location: The South
    • Posts: 8,160
    Re: TSR not loading quickly?
    :iiam: :beard:

    Few questions:

    • Does this happen just on your computer, or on any computer on the same connection?
    • What error message appears when the page fails to load? Could you screenshot it? Does it ever vary?
    • Do you ever get a "part loaded" page, with missing images or bad styling or anything like that?


    Any info on the above points would be very useful. "I get this too" will also help, I'm noticing a few trends in browsing data, but more data points would be nice.
  12. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by Dez)
    :iiam: :beard:

    Few questions:

    • Does this happen just on your computer, or on any computer on the same connection?
    • What error message appears when the page fails to load? Could you screenshot it? Does it ever vary?
    • Do you ever get a "part loaded" page, with missing images or bad styling or anything like that?


    Any info on the above points would be very useful. "I get this too" will also help, I'm noticing a few trends in browsing data, but more data points would be nice.
    It only seems to happen on my computer, but all computers share the same connection. It's just a standard "page could not be loaded/connection timed out" message, it does not vary. Yes, I often get part-loaded pages with missing images or a messed up template.
  13. Dez's Avatar
    • TSR Group Staff
    • The square root of rope is string.
    • Location: The South
    • Posts: 8,160
    Re: TSR not loading quickly?
    (Original post by Zhy)
    It only seems to happen on my computer, but all computers share the same connection. It's just a standard "page could not be loaded/connection timed out" message, it does not vary. Yes, I often get part-loaded pages with missing images or a messed up template.
    Hmm, okay. And I'm guessing it happens quite often? Can you try pressing Win+R, and entering this command:

    ipconfig /flushdns

    Then restart your browser, see if it's any better. :holmes:
  14. DontJudge's Avatar
    • Vengeful, Imperial Overlord of The Student Room
    • Posts: 4,680
    Re: TSR not loading quickly?
    (Original post by Zhy)
    I'm (apparently) using the newest versions of Firefox and Chrome, but not IE (that's version 8).
    This is one of the cases which I would say 'Meh, **** happens'.

    It happens to me as well, where sometimes it goes all over the place.
    However it doesn't seem to happen when I use Chrome.
    Why do you use Firefox?
  15. Zhy's Avatar
    • Overlord in Training
    • Location: London
    • Posts: 3,096
    Re: TSR not loading quickly?
    (Original post by Dez)
    Hmm, okay. And I'm guessing it happens quite often? Can you try pressing Win+R, and entering this command:

    ipconfig /flushdns

    Then restart your browser, see if it's any better. :holmes:
    Thanks, but it didn't seem to help, unfortunately...

    Yeah, it happens every time I have to use this website.
  16. Young Hot Stalin's Avatar
    • Exalted Member
    • Location: Surrey
    • Posts: 348
    Re: TSR not loading quickly?
    Page keeps getting stuck when loading- really annoying
  17. PatrickD's Avatar
    • Peer Of The TSR Realm
    • Location: Solihull
    • Posts: 1,503
    Re: TSR not loading quickly?
    I'm having constant problems using the 'go to first unread' feature. When I select the option for my Watched Threads the thread loads with no problem but it takes forever for it to jump down to my first unread post. This is quite annoying as I scroll down to find the post manually and start reading and the page eventually jumps back to the first unread post as the page finally loads. I'm using Opera as my browser by the way.
  18. BethaneyJ's Avatar
    • Community Assistant
    • PS Helper
    • Overlord in Training
    • Location: Southampton
    • Posts: 3,273
    Re: TSR not loading quickly?
    I get lots of "unable to load the page" errors which are usually fixed with a refresh. If not it hangs for ages (indefinitely) until like others have said, I close the tab and come back in a new one.

    If I open lots of tabs (perhaps 10 in a row) I'll find that 2/10 failed and I had to restart, but it happens less frequently when just browsing.
  19. skatealexia's Avatar
    • Community Assistant
    • PS Helper
    • Vengeful, Imperial Overlord of The Student Room
    • Location: Yorkshire.
    • Posts: 4,053
    Re: TSR not loading quickly?
    Slow for me when loading, sometimes crashes my google chrome.
  20. Rory_M's Avatar
    • Respected Member
    • Posts: 184
    Re: TSR not loading quickly?
    I've only had problems since the restyling this last week or so.
    It's not slower to load than other sites when it works but the problem is it displays incorrectly alot. A weird grey background the same as the outline of the post/reply box. Alot of the images are missing and most of the stuff aligns to the left hand side in a longer list.
    Apart from that it seems to not be able to load the site at all every other time I try to connect - comes up with problem loading page. This tends to happen when directly loading a thread from history or whatever, not so much for the homepage.

    EDIT: the problem loading page thing is resolved by refreshing quite often.
    I'm using the newest version of firefox on a mac.

    Hope you can get it sorted
    Last edited by Rory_M; 13-09-2012 at 18:36.
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