Being a mum of a fresher who is currently unhappy, I sympathise! But my daughter is in halls and feeling lonely. Her flatmates are partying and drinking heavily and smoking weed and keeping her awake at 4.00 in the morning. As she is fairly quiet in nature she is struggling. She has put in for a swop but who knows if she will be able to. So tell your daughter halls aren't the be all and end all and there is no reason why she can't have a great time with the other students in her house. Get her to join some societies, my daughter has done this to try and make friends. As for me, I am having sleepless nights as I can't bear to think of her feeling lonely! I do hope yr daughter settles soon.