Basically I don't know who to speak to in the uni.
My accommodation building is a cafe and conference rooms downstairs, and the accommodation is upstairs. I'm on the first floor of the accommodation (up one flight of stairs) and I'm pretty good healthwise at the moment. However I'm worried about how I cope if I have a crash or just an infection where I'm weaker then normal. I spoke to accommodation and they said, students aren't insured on the lift, if you can't cope with the stairs we'll have to move you to a different residence. I really don't want to do that, as location wise I'm a 1 minute walk from my department and not having to drive in is a massive deal for me, as my brain fog is terrible till midday. It's not just me either, there's a girl with arthritis and another with knee problems. We all just think it's a bit odd that there is a lift (it's not like we're asking them to build a lift) an we're classified as disabled students mobility wise, yet we're not allowed to use it.
I spoke to disability services to see if they had any advice and they said it's nothing to do with them, it's accomodation. But accomodation seem really unhelpful Like last year in my residence, the cleaner helped me out (I was too ill an had to suspend, but I'm doing so much better and being so close really does help hence not wanting to move). This year, I spoke to the cleaner here and she was happy to help but needed accommodation's permission. They said no, get a carer in with no explanation for the no despite me asking why.
I thought disability services should be able to liaise with other parts of the uni about disability related things? Anyone got any advice?