Orange sending debt collectors. Help?

My understanding of the process wasn't that the debt is sold.. but that you effectivly take out a new mortgage to pay off the original one in full. It's not the case of the debt being sold but of you borrowing from one bank to pay off another.

My understanding of the process wasn't that the debt is sold.. but that you effectivly take out a new mortgage to pay off the original one in full. It's not the case of the debt being sold but of you borrowing from one bank to pay off another.

Debt can be sold.

http://www.clearpointcreditcounselingsolutions.org/resource-center/articles-and-tips/dealing-with-debt/debt-buyers-debt-collection-agencies/#The Debt Buying Process
http://www.financial-ombudsman.org.uk/publications/technical_notes/debtcollecting-note.html#11

I'm not sure what happens technically behind the scenes, but the debtor only perceives that the debt has moved from one creditor to another. It's definitely the case that debts can be sold, this is a common practise throughout the credit industry, for example, credit card companies routinely sell on defaulters to other companies.

I think it is fundamentally different with a mortgage switch as the debtor initiates the action and needs to apply to the new lender and fulfill their lending criteria.