Sainsbury's thread Mk IV

If you worked there for over a year, you'll get the 2.5% from full year's wage. If you worked there between 6 and 11 months and 29 days you'll get a bonus based on half a year's wage.

I signed one day after the deadline for the half year's bonus (the deadline was Sept 27th). I wonder if the manager knew.

If you just look through the forum, there is advice littered everywhere as people ask this all the time But your wage should've been specified when you applied online. Had a quick look at the jobs website and it said 5.29 ph for under 18s.

what role did you apply for?
for general assistant: research about sainsbury's (go to their about us, any recent news) what appeals to you about them, your motivations for applying to the role, an example of when you worked as a team, delivered/been given excellent customer service. You will then be taken to the shop floor and be told to note down any good points and things that could be improved... ask some good questions in the end such as more about the team, training, ask about what it's like to work there etc.. don't ask about pay (shouldn't ask about pay in interviews unless the interviewer brings it up and you have to negotiate). I think those under 18 get paid 6.50 not sure.
Good Luck.

If anyone knows when The bonus gets paid I'd love to know :-)

If you worked there for over a year, you'll get the 2.5% from full year's wage. If you worked there between 6 and 11 months and 29 days you'll get a bonus based on half a year's wage.

I signed one day after the deadline for the half year's bonus (the deadline was Sept 27th). I wonder if the manager knew.

So what can I do, I know i have to give 4 weeks notice when I want to leave but the thing is I have a possible start date for an apprenticeship but I've not got the apprenticeship yet and if I give my notice in and don't get the apprenticeship I won't have any money coming in so what can I do ?
Posted from TSR Mobile

I second this. It's stupid that there's no way to do it during the transaction. Especially when the person mentions it halfway through the transaction at a peak time with 10 people in line.

By far the best I've had is when I've given the customer the total for their shopping, to which they hand me scratch cards as payment without any indication during the transaction. It just slows everything down!

By far the best I've had is when I've given the customer the total for their shopping, to which they hand me scratch cards as payment without any indication during the transaction. It just slows everything down!

Yes. And then after they've asked you to cash them in and you've sorted it out on the till they then ask you for new scratch cards and lottery tickets. I spend half my time behind the till going backwards and forwards between the till and the lottery machine.

Posted from TSR Mobile

Yeah, I love when they give me the scratchcards and say "just swap them" and then proceed to check their watch every 2 seconds and being really helpful - "Which number would you like?" "The same ones." Well do I look like I can see through the walls? Just tell me what number the scratchcard you want is.

Also, "a lucky dip for tonight." Lady, I do not give a hoot about lottery. I do not keep up with what lottery draw is each night. And I do not know what time the sale of lottery tickets ends. And I do not know what the difference between Marlboro Red and Gold is, seeing as I do not smoke, so do not ask me.

So I will be taking the Convenience Store Leader assessment in a couple days. My manager has quickly summed up what I should keep in mind - what the customers want (a clean, safe environment with full shelves) and what the company and law expect of us. Is there anything else that would help me prepare for the test? I really suck at stating the obvious so I'm a bit worried.

I'm not sure what sort of test? Is it the same one as you would do online when applying for the position? If so, you're right, customers are number 1. However if you get a sort of question where one of the options is giving customer a goodwill, then that's a no no.

If you're talking about your walk and talk, link everything you say to the company values.


Posted from TSR Mobile

If a customer has any sort of complain (regarding anything, could be a customer service complain or a product that they bought or literally anything), a lot of times they are given a goodwill which could be for example £5 giftcard. This is done to keep the customer happy so they keep shopping with us as nowadays there's supermarkets everywhere and they can just go somewhere else. This is a normal thing to do in case of complaints. However I remember when doing my online assessment a similar scenario came up and when discussed it at work one day, I have been told that this wouldn't be an option to choose. Goodwill is as the name say, an act of good will, not an obligation.
Now, this is what I've been told :P so I don't wanna take 100% responsibility on this answer.
If your assessment is anything like my online test then always focus on what's best for customers and for business, I'm sure you'll be fine, it's not that difficult


Posted from TSR Mobile

I'm glad I got in at Sainsbury's before they changed the interview procedure, what exactly does it involve now?