The Student Room Group

DBS Certificate..

Hi -

My DBS certificate was delivered yesterday, however it arrived damaged.

It had been ripped in half and has a big foot print on the front page.

Do you think it's likely my employer will accept it?
Original post by fliss1992
Hi -

My DBS certificate was delivered yesterday, however it arrived damaged.

It had been ripped in half and has a big foot print on the front page.

Do you think it's likely my employer will accept it?


They will receive an electronic notification that the certificate has been given. However, I'd complain to the Post Office!
Reply 2
I will do, I will be contacting Royal Mail first thing tomorrow morning & I'm likely to put in a complaint.

However, I have convictions, so do you think they will require a reprint?
Your employer gets their own copy. The one you've got in the post is for your records.
Reply 4
Original post by moonkatt
Your employer gets their own copy. The one you've got in the post is for your records.


Are you sure? I've been told I need to take it into them?
Reply 5
Hey, Just had a look on DBS they no longer issue them to the employer anymore. Thanks though!
Original post by fliss1992
Are you sure? I've been told I need to take it into them?


I've never had to show my copy of a DBS or CRB to any of my employers when they've ran the check. They may want to see your copy just in case they don't get theirs before you, but they get a copy of it and can check online as well. Just explain to them that it has been damaged in the post when you take it in to them. If they're reasonable they'll be cool with it.
Reply 7
OK - thanks for the advice, I'm taking it in tomorrow so will see what they say. Really nervous, I've been waiting 9 weeks to get it back!

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