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2nd year application changes from living at home to moving out

Hello, I'm really struggling at the moment trying to work this out. In my first year I was living at home and received maximum grant and loan giving me a little over £2000 every payday, I know people who don't live at home get a little extra for maintenance (maybe around £800). Anyway, I did my application and signed the declaration form for my second year under the impression I would keep living at home for the year. Due to changes at home I need to move out (hopefully a student house share). I rang student finance asking if my maintenence would increase otherwise I won't be able to afford moving out, the woman on the phone said it wouldn't change at all. she mentioned something about me needing to prove ive supported myself for 3 years beforehand for my money to increase but of course I can't because I haven't been supporting myself for 3 years. I don't understand at all since I know a bunch of people whose finance is significantlyore increased due to not living at home with parents. What should I do? Was I given the wrong information on the phone?
Hi, if you are receiving over £2000 a payment that to me would indicate we have you as living elsewhere all ready. What you should do is call 0300 100 0607 and ask are you set a living with parent or elsewhere. If they say elsewhere there is no other funding available to you. If you are living with parents they can re-assess the application for more funding. Please ignore the 3 years supporting yourself is to be classed as independent so if sponsored by parental income last year you would not be applicable

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