The Student Room Group

Extra help - Disabled Students' Allowances

Got a question about Disabled Students' Allowances? Ask our expert advisers, Amy and Emma.

Amy has worked in Student Finance England’s Disabled Students’ Allowances (DSAs) team for six years. As the Assistive Technology Specialist she deals with questions about the technology supplied through DSAs.

Emma has worked in Student Finance England’s Disabled Students’ Allowances (DSAs) team for three years. As a Taxi Account Manager she arranges travel support supplied through DSAs.
(edited 8 years ago)

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Reply 1
Hello, sorry if this a bit longer than other's posts,

I was accepted to a university a couple years back, starting 2013, and withdrew in my second year, around May 2015, after having transferred degree at the end of my first year due to disabilities and personal circumstances.
As such I think I'm counted as having studied two full years, during which I was financed by student finance England.
I did not receive any qualifications.

However, I'm looking into returning to university, hopefully Open University, or if possible if finance is able to work out alright, a campus based university in/around London.

Please could you let me know whether in my circumstances, I could apply for finance to study with OU, or whether there are any ways for me to apply to campus based uni.

Additionally, I'm working full time at minimum wage and living away from family without any financial support, if this is a factor at all.

Thanks so much for any and all help, I've not been able to find information that fits my situation anywhere I've looked.
Hi
I'm a mature student with a dependant child, I have a disability which has meant for the last year i have been in receipt of disability benefits as i have been unable to work.
How will my income be assessed for my maitenance loan etc?
Kind regards
Hannah
Reply 3
Hi, what extra help is available if I am disabled, sigle parent student.
Where and how to apply for if I am eligiable.
I am currently doing first year uni
Regards
Reply 4
Hello,

I posted this before, but it seems to have been mistakenly deleted. I'll try to keep this as short as possible.

In September 2013, I enrolled on a 3 year University course.

In October 2013, I left University due to my deteriorating mental health, and spent one month in a Mental Health Hospital.

In November 2013, my University advised me to take a break in study. I did take a break, although I did not formally sign a 'take a break in study' form because had I done this, I would have had to pay student finance the £3000 I received in September. However, I paid my accommodation provider most of this, so I could not afford to pay it back to SFE.

To avoid having to repay SFE, I remained enrolled on my course while not engaging with my studies, meaning that I failed my first year modules due to non-submissions.

I then returned to University in September 2014, and had to pay £9000 tuition fees a second time to repeat my first year.

I remained at University until January 2015 when my dad died.

From January to July 2015, I did not engage with my course due to my deteriorating mental health made worse by my dad's death. I missed three exams in May as they were on the same day as his funeral, which I attended.

I submitted an extenuating circumstances form to my University, who have accepted it. They said I could return to my course in September 2016 after a one year break in study.

They also said I won't have to pay tuition fees, as the fees I paid last year will fund it. I will be going back to my first year as deferral with attendance, meaning I can complete my non-submissions and gain credit, allowing me to progress onto my second year in September 2017. However, they said that I can only return provided I attend a needs assessment for disabled student allowances DSA.

Throughout this time, I was seeing a mental health support worker, a CBT therapist and was taking anti-depressants. I have a severe stammer, anxiety and depression.

I am claiming ESA and disability living allowance PIP.

My question to SFE is this:

How do I go about submitting a CPR, and given my circumstances, what is the possibility of it being accepted? To my understanding, I have 2 years of funding left - for my third year, second year BUT no funding for my first year from SFE. As my University will be paying my first year tuition fees themselves, would I be able to apply for a maintenance loan/grant, or does this depend on whether SFE accept my CPR?

There is a lot more to my circumstances (sleeping homeless for one month due to my poor mental health in July 2015, during which time I was reported to the police as a missing person - suicidal attempts etc).

My mental health has improved considerably since then. I have mountains of evidence to support my claims.

Advice welcomed.

Kind Regards
Reply 5
I recieved a letter from SFE saying my DSA (disabled student allowance) has been accepted... that i need to book an appointment. It says how to find my nearest centre... but doesn't say who I contact to book the appointment! Do i contact the centre? or do I contact SFE?
It also says "bring all medical evidence with you" .... they have all my evidence, i sent it to them - because they asked for it. I can't pay another £25 for another medical report off my gp... that's ridiculous to pay once (being a student) let alone twice. Will they have my evidence still (the ones i sent!) ??
This is so confusing.
Hi Amy and Emma,

As a very general question for those that may find it useful - what are the most common DSA related questions you get asked? (and thir answers!)

If someone is having real difficulty, what support is available to them?

Thanks :smile:
Hello,

In 2014, I suffered with an illness which I had to go into hospital for, due to this, I couldn't keep up with the work in uni and I was withdrew from the course due to illness. Me and my lecturer agreed for me to take the year out and to get better and agreed for me to come back on to the course from Sept 2015 without need for interview and such.

Does anybody know if this makes me eligible to claim the special support grant? I'm currently on DSA due to my illness but I'm breezing through Uni this time as I'm in better health than last year.

Thanks.

p.s. I've phoned SFE and they said I'd need to apply but can't tell me if I'm eligible until I've applied, it's frustrating!
Original post by lizzyizzy
Hello, sorry if this a bit longer than other's posts,

I was accepted to a university a couple years back, starting 2013, and withdrew in my second year, around May 2015, after having transferred degree at the end of my first year due to disabilities and personal circumstances.
As such I think I'm counted as having studied two full years, during which I was financed by student finance England.
I did not receive any qualifications.

However, I'm looking into returning to university, hopefully Open University, or if possible if finance is able to work out alright, a campus based university in/around London.

Please could you let me know whether in my circumstances, I could apply for finance to study with OU, or whether there are any ways for me to apply to campus based uni.

Additionally, I'm working full time at minimum wage and living away from family without any financial support, if this is a factor at all.

Thanks so much for any and all help, I've not been able to find information that fits my situation anywhere I've looked.



Hi there,

In relation to getting extra support from DSA, we don't take previous study into account so what you've done previously will not affect what support you can get for your new course. We'd suggest that you apply for DSA for your new course as soon as the applications open. You can find all of the information about how to apply here: https://www.gov.uk/disabled-students-allowances-dsas/overview The applications for 16/17 will open in a couple of weeks time.

With regard to the other support that you can get for your course, loans and grants, there is a web chat 12:00 - 1:00 tomorrow where the team will be able to give you more advice about what you might be entitled to.

Hope that helps.

Emma and Amy
Original post by Hmcpherson
Hi
I'm a mature student with a dependant child, I have a disability which has meant for the last year i have been in receipt of disability benefits as i have been unable to work.
How will my income be assessed for my maitenance loan etc?
Kind regards
Hannah


Hi there Hannah,

In relation to getting extra support for your disability, we'd suggest that you apply for DSA for your course as soon as the applications open. You can find all of the information about how to apply here:https://www.gov.uk/disabled-students...-dsas/overview The applications for 16/17 will open in a couple of weeks time.

With regard to the other support that you can get for your course, loans and grants, and how your income is assessed, there is a web chat 12:00 - 1:00 tomorrow where the team will be able to give you more advice about what you might be entitled to.

Hope that helps.

Emma and Amy
Original post by Law Ara
Hi, what extra help is available if I am disabled, sigle parent student.
Where and how to apply for if I am eligiable.
I am currently doing first year uni
Regards


Hi there,

In relation to getting extra support from DSA, based on your individual circumstances we may be able to offer support with additional costs that you incur to attend your course. Such as specialist equipment that you might need, additional support and additional travel costs, if you need them.

We'd suggest that you apply for DSA for your course as soon as the applications open. You can find all of the information about how to apply here:https://www.gov.uk/disabled-students...-dsas/overview The applications for 16/17 will open in a couple of weeks time. Once you've been approved for DSA we will send you a long to meet with a Needs Assessor who will consider your disability and your course and make recommendations to us about what support you need. We'll then write to you and let you know what you can get.

With regard to the other support that you can get for being a parent, there is a web chat straight after this one, 11:00 - 12:00 where the team will be able to give you more advice about what you might be entitled to.

Hope that helps.

Emma and Amy
Original post by Danielen
Hello,

I posted this before, but it seems to have been mistakenly deleted. I'll try to keep this as short as possible.

In September 2013, I enrolled on a 3 year University course.

In October 2013, I left University due to my deteriorating mental health, and spent one month in a Mental Health Hospital.

In November 2013, my University advised me to take a break in study. I did take a break, although I did not formally sign a 'take a break in study' form because had I done this, I would have had to pay student finance the £3000 I received in September. However, I paid my accommodation provider most of this, so I could not afford to pay it back to SFE.

To avoid having to repay SFE, I remained enrolled on my course while not engaging with my studies, meaning that I failed my first year modules due to non-submissions.

I then returned to University in September 2014, and had to pay £9000 tuition fees a second time to repeat my first year.

I remained at University until January 2015 when my dad died.

From January to July 2015, I did not engage with my course due to my deteriorating mental health made worse by my dad's death. I missed three exams in May as they were on the same day as his funeral, which I attended.

I submitted an extenuating circumstances form to my University, who have accepted it. They said I could return to my course in September 2016 after a one year break in study.

They also said I won't have to pay tuition fees, as the fees I paid last year will fund it. I will be going back to my first year as deferral with attendance, meaning I can complete my non-submissions and gain credit, allowing me to progress onto my second year in September 2017. However, they said that I can only return provided I attend a needs assessment for disabled student allowances DSA.

Throughout this time, I was seeing a mental health support worker, a CBT therapist and was taking anti-depressants. I have a severe stammer, anxiety and depression.

I am claiming ESA and disability living allowance PIP.

My question to SFE is this:

How do I go about submitting a CPR, and given my circumstances, what is the possibility of it being accepted? To my understanding, I have 2 years of funding left - for my third year, second year BUT no funding for my first year from SFE. As my University will be paying my first year tuition fees themselves, would I be able to apply for a maintenance loan/grant, or does this depend on whether SFE accept my CPR?

There is a lot more to my circumstances (sleeping homeless for one month due to my poor mental health in July 2015, during which time I was reported to the police as a missing person - suicidal attempts etc).

My mental health has improved considerably since then. I have mountains of evidence to support my claims.

Advice welcomed.

Kind Regards


Hi there,

Sorry to hear about the difficulties you've been having with your course. Unfortunately, this thread relates to the additional support that you can get for your disability, rather than CPR arrangements. There is a web chat 12:00 - 1:00 tomorrow where the team will be able to give you more advice about what you would need to do in relation to this.

In regard to DSA, if you would like to apply for support once you return to your studies then we'd suggest that you apply for DSA for your course as soon as the applications open. You can find all of the information about how to apply here:https://www.gov.uk/disabled-students...-dsas/overview The applications for 16/17 will open in a couple of weeks time. The support that you can get from DSA won't be affected by your previous study.

Hope that helps.

Emma and Amy
Reply 12
I am hoping to start university in 2017. I was wondering what support there is available for my dyspraxia.

I struggle to take notes and I find organisation and time management to be major problems. I can't write for more than about two minutes without suffering from severe cramp in my hand.

Posted from TSR Mobile
Original post by leah.lou
I recieved a letter from SFE saying my DSA (disabled student allowance) has been accepted... that i need to book an appointment. It says how to find my nearest centre... but doesn't say who I contact to book the appointment! Do i contact the centre? or do I contact SFE?
It also says "bring all medical evidence with you" .... they have all my evidence, i sent it to them - because they asked for it. I can't pay another £25 for another medical report off my gp... that's ridiculous to pay once (being a student) let alone twice. Will they have my evidence still (the ones i sent!) ??
This is so confusing.


Hi there Leah,

We're sorry that our letter has confused you. As you've been approved for DSA the next step in the process is for you to attend a meeting with a Needs Assessor, they will talk to you about your course and explain what support we may be able to offer you from the DSA to help you.

You will need to book this meeting yourself, so that you can pick the best place for you to go and a time that is best. All you need to do is use the link here: http://www.dsa-qag.org.uk/ Enter your postcode on the left hand side and it will search for centres near to you (you can use your home or university postcode - up to you). The phone number of the centre will be provided so you can ring them to book your meeting.

The centre will need a copy of your medical evidence and they will also want to see a copy of the letter we sent you. If you haven't had the medical evidence that you sent us sent back yet then you can call our contact centre to ask for this to be done. They are available on: 0300100 0607.

Hope that helps.

Emma and Amy
Original post by CJ
Hi Amy and Emma,

As a very general question for those that may find it useful - what are the most common DSA related questions you get asked? (and thir answers!)

If someone is having real difficulty, what support is available to them?

Thanks :smile:


Hi there,

We do get asked lots of questions as the process is very different to other ones that students need to apply to. We've attached some of the most common ones to this post.

Hope they help!

Emma and Amy
Original post by titchyyyy
Hello,

In 2014, I suffered with an illness which I had to go into hospital for, due to this, I couldn't keep up with the work in uni and I was withdrew from the course due to illness. Me and my lecturer agreed for me to take the year out and to get better and agreed for me to come back on to the course from Sept 2015 without need for interview and such.

Does anybody know if this makes me eligible to claim the special support grant? I'm currently on DSA due to my illness but I'm breezing through Uni this time as I'm in better health than last year.

Thanks.

p.s. I've phoned SFE and they said I'd need to apply but can't tell me if I'm eligible until I've applied, it's frustrating!


Hi there,

We appreciate that it is difficult to know whether to apply for something if you don't know whether you will get it. Unfortunately, this web chat just relates to the extra support that you can get from DSA, which you already have in place.

There is a web chat 12:00 - 1:00 tomorrow where the team will be able to give you more advice about the other support which may be available to you.

Hope that helps

Emma and Amy
Reply 16
I have heard you can get discounts on laptops when claiming DSA - is this true? Can you get discounts on anything else?
Original post by Katty3
I am hoping to start university in 2017. I was wondering what support there is available for my dyspraxia.

I struggle to take notes and I find organisation and time management to be major problems. I can't write for more than about two minutes without suffering from severe cramp in my hand.

Posted from TSR Mobile


Hi there,

The applications for 2017 won't open until about this time next year, the support that is available then may have changed to what is available now but at the moment we may be able to offer you support in the form of: software to help reduce the amount of hand writing you need to do, software to help you with planning and organisation and one-to-one support with strategies to help you with study related difficulties.

Hope that helps

Emma and Amy
Original post by LA los A
I have heard you can get discounts on laptops when claiming DSA - is this true? Can you get discounts on anything else?


Hi there,

I'm afraid that you can't get discounts on laptops or other equipment from the DSA. If you need a computer to run specialist software (that you need because of your disability) and you don't already have one, we can offer you some funding towards the cost of a computer but you would need to pay the first £200 yourself.

Hope that helps

Emma and Amy
Original post by Katty3
I am hoping to start university in 2017. I was wondering what support there is available for my dyspraxia.

I struggle to take notes and I find organisation and time management to be major problems. I can't write for more than about two minutes without suffering from severe cramp in my hand.

Posted from TSR Mobile


There are a lot of students on here with similar difficulties who have received things like note takers, dictaphone, (voice recorder) software, etc. to help them.

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